Leonardo Tambunga
Summary
Results-oriented professional with strong skills in workflow optimization and standard operating procedures. Known for implementing impactful process improvements and ensuring quality adherence across teams.
Overview
8
8
years of professional experience
Work History
Operations Supervisor
Certified Group
San Antonio
02.2021 - Current
- Collaborated with management to develop operational strategies that supported business growth.
- Implemented process improvements to enhance efficiency in operations.
- Identified improvement areas and developed targeted strategies to enhance operational efficiency.
- Prepared reports on operational performance metrics and presented them to the management team.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Led onboarding process for new employees, providing mentoring and insights on company programs.
Senior Operations Lead
Certified Group
San Antonio
01.2019 - 02.2021
- Oversaw daily operations, enhancing workflow efficiency and ensuring adherence to processes.
- Mentored junior staff on best practices and operational standards.
- Developed training materials for new employees on operational procedures.
- Maintained communication between senior management and staff on project deadlines and expectations, fostering alignment and clarity.
- Coordinated cross-departmental collaboration to ensure successful task execution across the organization.
Operations Analyst
Certified Group
San Antonio
11.2017 - 01.2019
- Identified operational and performance issues, collaborating with managers to implement effective solutions.
- Supported project management initiatives through detailed data analysis.
- Assisted in developing standard operating procedures that improved operational consistency.
- Implemented quality control measures to ensure adherence to established standards.
- Collaborated with cross-functional teams to streamline workflow processes.
Education
Bachelor of Arts - Biology
Texas A&M University
College Station, TXSkills
- Operational strategy
- Process improvement
- Workflow optimization
- SOP development
- Quality control
- Data analysis
Timeline
Operations Supervisor
Certified Group
02.2021 - Current
Senior Operations Lead
Certified Group
01.2019 - 02.2021
Operations Analyst
Certified Group
11.2017 - 01.2019
Bachelor of Arts - Biology
Texas A&M University