Leonardo Villanueva
Rosharon,TX
Summary
Adaptable curbside shopper skilled in order management and effective communication. Known for resolving customer complaints promptly while maintaining a clean and organized work environment, contributing to overall operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Curbside Shopper/Curbie
H-E-B Grocery
Missouri City, Texas
11.2023 - 08.2025
- Selected and packed customer orders efficiently for curbside pickup.
- Communicated effectively with customers to confirm order details and preferences.
- Adapted to changing product availability and customer needs quickly during shifts.
- Loaded items into carts or bags for customers according to their order requirements.
- Resolved customer complaints promptly and professionally when necessary.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Ensured that all perishable food items such as produce were handled properly.
- Asked store associates for help locating missing products.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
- Maintained a clean and organized work area throughout the day.
Education
High School Diploma -
Manvel High School
Manvel, TX05-2025
Skills
- Customer service
- Order management
- Effective communication
- Problem resolution
- Team collaboration
- Time management
- Adaptability
- Efficient navigation
- Speed and efficiency
Languages
Spanish
Professional
Affiliations
- Reeding
- Gardening
- Helping my local Christian Church
Certification
- TWIC Card 08/14/2025
References
References available upon request.
Timeline
Curbside Shopper/Curbie
H-E-B Grocery
11.2023 - 08.2025
High School Diploma -
Manvel High School
Similar Profiles
Kayla DepazKayla Depaz
Retail Worker at H-E-B GroceryRetail Worker at H-E-B Grocery
Hunter HaynesHunter Haynes
Cross Functional Representative at H-E-B GroceryCross Functional Representative at H-E-B Grocery
Mikayla PerezMikayla Perez
Bookkeeper at H-E-B GroceryBookkeeper at H-E-B Grocery
Christopher HurstChristopher Hurst
Beer & Wine Merchandising Manager - NWFD at H-E-B GroceryBeer & Wine Merchandising Manager - NWFD at H-E-B Grocery
Carrie CyrusCarrie Cyrus
Sr. Infusion Insurance Liaison / Epic Super User at Houston Methodist Sugar Land HospitalSr. Infusion Insurance Liaison / Epic Super User at Houston Methodist Sugar Land Hospital