Leonartdo Costilla
Edinburg,TX
Summary
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in the host role.
Overview
1
1
year of professional experience
Work History
Host and Maintenance
Family Business
05.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Informed of accurate wait times.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Maintenance Assistant
Family Business
05.2023 - 07.2024
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Enhanced guest satisfaction in facility areas by ensuring high standards of maintenance and cleanliness were met.
- Ensured seamless daily operations by maintaining clean and organized work environments.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
No Degree - None
Idea Edinburg College Prep
2553 N Roegiers Rd, Edinburg Tx 7854105-2027
Skills
- Professional appearance
- Reservations
- Seating arrangements
- Workflow optimization
- Greeting guests
- Cleaning and sanitation
- Table bussing
- Guest seating
- Table setting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host and Maintenance
Family Business
05.2023 - 07.2024
Maintenance Assistant
Family Business
05.2023 - 07.2024
No Degree - None
Idea Edinburg College Prep
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