Leondra Walker
Yuma,AZ
Summary
In my 32 years in the workforce, I have accumulated a myriad of skillsets. My passion is serving others, which has led me to pursue challenging opportunities professionally. These pursuits range from being a retail specialist to a construction manager. In each field, I maintained a dependable, ready to learn, humble reputation that has elevated me to positions of increased responsibilities overseeing project managing, event coordination, and retail supervision.
This pursuit reached an apex when I was called 2,000 miles from home to help my sona single father and Marineto help navigate day-to-day responsibilities. I remain eager to use my passion to be gainfully employed and continue serving others in any capacity or field. I am highly adaptable, work well independently, and can function seamlessly in a team dynamic.
Overview
32
32
years of professional experience
Work History
Spark Delivery
Walmart
Yuma, AZ
03.2021 - 02.2024
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Provided exceptional customer service throughout the shopping experience.
- Resolved customer complaints quickly and professionally.
- Organized backroom storage area to ensure efficient stocking of inventory.
Instacart Shopper
Instacart
Knoxville, Tennessee
01.2018 - 02.2024
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Scanned products using hand-held scanners.
- Processed payments accurately and efficiently.
- Provided exceptional customer service throughout the shopping experience.
- Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
- Resolved customer complaints quickly and professionally.
- Collaborated with team members to complete tasks efficiently within allotted time frames.
- Informed customers about specials, new products or promotions available in store.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Monitored expiration dates on items to guarantee freshness for customers.
Store Merchandising Manager
People Ready Labor
Knoxville, TN
04.2019 - 03.2021
- Monitor inventory levels and product displays in retail stores.
- Reviewed inventory levels and established reorder points for merchandise.
- Researched current trends in the retail industry to ensure competitive edge.
- Develop, implement, and oversee merchandizing strategies.
- Analyze sales figures, customers reactions and market trends to anticipate product.
- Collaborating with buyers, suppliers, distributors, analyst to negotiate prices, quantities, time scales.
- Provide lay out plans for stores and maintain store shelves and inventory.
- Analyzed business performance data and forecasted business results for upper management.
Traffic Control Flagger
People Ready Labor
Sevierville, TN
06.2016 - 03.2021
- Directed traffic away from hazardous areas, using signs and hand signals.
- Ensured that drivers followed all safety regulations while operating in construction zones.
- Assisted with the setup of cones, barricades, and other traffic control devices.
Construction Manager
People Ready Labor
Knoxville, TN
05.2015 - 03.2021
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Organized meetings between contractors, suppliers and other stakeholders to discuss project progress.
Banquet Server
People Ready Labor
Sevierville, TN
06.2016 - 07.2019
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
Event Planner
People Ready Labor
Sevierville, TN
06.2016 - 07.2019
- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
- Monitored guest satisfaction levels throughout the duration of an event.
- Initiated post-event evaluations to assess success levels of events.
- Maintained accurate records related to attendance, budgeting, contracts.
Event Management Staff Member
People Ready Labor
Sevierville, TN
06.2016 - 07.2019
- Coordinated communication between staff members regarding event-related tasks and responsibilities.
- Supervised onsite operations of events to ensure all aspects are running smoothly.
- Managed guest lists for each event ensuring accuracy of contact information provided.
Direct Care Staff Member
DNS Residential Service
Knoxville, TN
04.2010 - 09.2015
- Provided personal care to clients, such as bathing, dressing and grooming.
- Assisted with medication administration and documentation of treatments.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Supervised activities of daily living for clients.
- Encouraged socialization among clients through recreational activities.
- Ensured safety of all clients in accordance with facility regulations.
- Performed housekeeping tasks, such as changing linens and cleaning rooms.
- Communicated effectively with other members of the healthcare team.
- Transported clients to medical appointments or other destinations as needed.
- Assessed changes in physical or mental condition and reported findings to supervisor.
Direct Care Staff Member
Breakthrough
Knoxville, TN
01.2005 - 11.2010
- Developed individualized plans of care to address each client's needs.
- Ensured safety of all clients in accordance with facility regulations.
- Adhered to professional standards, facility policies and procedures.
- Utilized appropriate techniques when dealing with challenging behaviors.
Assistant Manager
Just For Feet
Knoxville, TN
02.1996 - 05.2000
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
Key Holder
Taco Bell Restaurant
Alcoa, TN
03.1992 - 08.1996
- Ensured store was opened and closed in a timely manner according to company policies.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Education
GED -
Christian School Divinity
Morristown, TN02-2008
Skills
- Management
- Event Planning
- Business Planning
- Cross-functional Team Leadership
- Intercultural Communication
- Soft Skills
- Interpersonal Skills
- Project Management
- Organization Skills
Timeline
Spark Delivery
Walmart
03.2021 - 02.2024
Store Merchandising Manager
People Ready Labor
04.2019 - 03.2021
Instacart Shopper
Instacart
01.2018 - 02.2024
Traffic Control Flagger
People Ready Labor
06.2016 - 03.2021
Banquet Server
People Ready Labor
06.2016 - 07.2019
Event Planner
People Ready Labor
06.2016 - 07.2019
Event Management Staff Member
People Ready Labor
06.2016 - 07.2019
Construction Manager
People Ready Labor
05.2015 - 03.2021
Direct Care Staff Member
DNS Residential Service
04.2010 - 09.2015
Direct Care Staff Member
Breakthrough
01.2005 - 11.2010
Assistant Manager
Just For Feet
02.1996 - 05.2000
Key Holder
Taco Bell Restaurant
03.1992 - 08.1996
GED -
Christian School Divinity