Leondrah Davis
Summary
Detail-oriented data entry professional with strong time management and organizational skills. Expertise in workflow prioritization and optimizing delivery routes to enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
Data Entry/Call Center/Dispatcher/Sale Coordinator
TFC Recycling
Chesapeake, Virginia
03.2018 - 11.2024
- Executed data entry into multiple databases with high precision and efficiency.
- Provided assistance to customers on product inquiries and billing questions through incoming calls.
- Resolved various customer service issues, ensuring a positive experience for all clients.
- Processed orders received from customers within specified timelines.
- Updated records of driver locations, delays, and cancellations.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Worked with routing specialists, route managers and service department to optimize routes.
- Coordinated communication between sales teams and clients, enhancing process efficiency.
- Prepared monthly reports on sales activities, revenue, and expenses to inform strategic decisions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
High School Diploma -
Lake Taylor High
Norfolk, VA06-1999
Skills
- Data entry
- [Software] proficiency
- Database updates
- Record keeping
- Route planning
- Route optimization
- Coordinating urgent deliveries
- Workflow prioritization
- Time management
- Multitasking and organization
- Attention to detail
- Route optimization
Timeline
Data Entry/Call Center/Dispatcher/Sale Coordinator
TFC Recycling
03.2018 - 11.2024
High School Diploma -
Lake Taylor High