Leonel Louis
Margate,FL
Summary
Dynamic Shift Manager at Walgreens with a proven track record in enhancing team performance through effective training and delegation. Skilled in cash handling and adept at resolving customer complaints, ensuring a high standard of service. Committed to workplace safety and employee development, fostering a reliable and efficient work environment.
Overview
9
9
years of professional experience
Work History
Shift Manager
Walgreens
08.2016 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High Shool Diploma - General Education
Coconut Creek High School
Coconut Creek, FL06.2010
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Opening and closing procedures
- Punctual and reliable
- Handling customer complaints
Languages
Creole
Professional Working
Timeline
Shift Manager
Walgreens
08.2016 - Current
High Shool Diploma - General Education
Coconut Creek High School
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