Leonel Munoz
Chester,STATE_US
Summary
Results-driven stylist with a strong focus on customer satisfaction, attention to detail, and relationship building. Proven ability to enhance client loyalty through exceptional service and effective team training.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Management/Stylist/Technical Trainer
SuperCuts Organization
Dallas, Texas
11.2008 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Executed precise haircuts and styling techniques, tailoring services to individual client preferences.
- Collaborated with team members to maintain a clean and organized workspace, promoting safety standards.
- Trained junior stylists on advanced cutting techniques and product knowledge to improve overall team performance.
- Developed and implemented customer service strategies that enhanced client satisfaction and loyalty.
- Analyzed sales data to identify trends, optimizing product placement for increased revenue.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Led team to achieve sales targets through effective training and performance management.
Education
High School Diploma -
San Diego High School
San Diego, TXGraduate Certificate - Computer Networking
Del Mar College
Corpus Christi, TX09-1978
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Store opening and closing
- Creative thinking
- Relationship building
- Product recommendations
- Brand promotion
- Flexible schedule
- Schedule management
- Trend awareness
Accomplishments
- Exemplary Attendance Award in several years
- Achieved by completing goals with accuracy and efficiency.
- Supervised team of many through the years.
- Collaborated with team of many in the development of Monthly Expecations.
Certification
- PCW - Personal Care Worker
- Cosmetology Instructors License Bee County College 6 months
Languages
Spanish
Full Professional
English
Full Professional
Interests
- Volunteer Work
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Homelessness Outreach
Timeline
Management/Stylist/Technical Trainer
SuperCuts Organization
11.2008 - Current
High School Diploma -
San Diego High School
Graduate Certificate - Computer Networking
Del Mar College