Leonel Ponce
Indianapolis,IN
Summary
Reliable professional with a background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
Work History
Dry Cleaner Cashier
John Deering Cleaners
Indianapolis, IN
10.2023 - Current
- Inspected finished garments for any damage or stains prior to returning them to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Organized clothing racks to ensure neatness and orderliness of the store.
- Greeted customers, determined their needs, and helped them accordingly.
- Performed opening and closing procedures including counting money in the register drawer.
Education
Scecina Memorial High School
Indianapolis, IN05-2025
Skills
- Strong work ethic
- Punctual and reliable
- Cash handling and register balancing
- Training and mentoring
- Excellent verbal and non-verbal communication skills
Affiliations
- Scecina Pep/Concert Band
- Chess Club
- Scecina Student Body Treasurer, 2024-2025
- Member of National Honor Society, 2024-2025
Accomplishments
- Earned the President's Academic Excellence Award - 2023 and 2024
- Received a gold rating at the Indiana State School Music Association Organization Contest
- Accepted 2nd Place with a rating of "Excellent" at the Music in the Parks competition
Languages
Spanish
Native/ Bilingual
Timeline
Dry Cleaner Cashier
John Deering Cleaners
10.2023 - Current
Scecina Memorial High School
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