Leonel Quintanilla
North Wilkesboro,NC
Summary
Talented tax preparation professional with expertise in completing returns accurately and efficiently. Ambitious individual with hands-on training in fast-paced tax services office. Highly proficient in preparing federal, state and local tax returns and conducting tax planning and research. Well-versed in tax regulations and accounting pronouncements. Excited to launch career as a Tax Preparer . Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tax Preparer
Jackson Hewitt
North Wilkesboro, NC
12.2023 - Current
- Assisted customers with any questions they had about their taxes or filing status.
- Filed electronically through approved software programs.
- Maintained accurate records of all client transactions and filings.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Provided guidance on financial decisions related to taxes.
- Communicated with federal and state tax agencies to obtain best resolution for clients.
- Produced US and state income, gift tax and estate tax returns for individuals.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
Truck Driver
Fedex Ground
Newton, NC
09.2022 - 03.2023
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Loaded, balanced and secured product to safely transport goods.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Read and interpreted maps to determine vehicle routes.
- Logged driving hours and fuel usage data on time to keep reports current.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Team Leader
Tyson Foods
North Wilkesboro, NC
08.2018 - 04.2021
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Collaborated with other departments to ensure alignment of goals across teams.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
Education
High School Diploma -
North Wilkes High School
Hays, NC08-2018
Skills
- Documentation Filing
- Bookkeeping
- Document Preparation
- Risk Management
Languages
Spanish
Native/ Bilingual
Certification
- PTIN
Timeline
Tax Preparer
Jackson Hewitt
12.2023 - Current
Truck Driver
Fedex Ground
09.2022 - 03.2023
Team Leader
Tyson Foods
08.2018 - 04.2021
High School Diploma -
North Wilkes High School