Leonela Hernandez
Bayonne,NJ
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Victor Pawn Broker Inc
09.2015 - 03.2021
- Assisted customers with product selection and inquiries to enhance shopping experience
- Maintained product displays and inventory organization to ensure a visually appealing store environment
- Processed transactions accurately using point-of-sale systems to facilitate efficient checkouts
- Monitored sales floor for cleanliness and safety compliance, ensuring a welcoming atmosphere
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Cashier
Top Tomato Superstore
08.2014 - 04.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Trained new cashiers on procedures and customer service standards.
- Resolved customer complaints effectively, promoting positive shopping experiences.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Roosevelt High School
Yonkers, NYSkills
- 11 years of customer service
- Time management
- Problem-solving skills
- Teamwork and collaboration
- Patience and empathy
- Work ethic and integrity
Certification
- Certified Pharmacy Technician -by Hawaii medical training Center awarded on september 12, 2024.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Victor Pawn Broker Inc
09.2015 - 03.2021
Cashier
Top Tomato Superstore
08.2014 - 04.2015
High School Diploma -
Roosevelt High School