Leonela Mercado
Alexandria,VA
Summary
Dedicated and compassionate dental hygiene graduate with hands-on experience in preventive and therapeutic care. Proficient in periodontal charting, radiographic imaging, and infection control, with strong attention to detail and time management. Fluent in Spanish and skilled at building trust with diverse patient populations, committed to promoting oral health and enhancing patient experiences. Eager to contribute to a collaborative and patient-centered dental team..
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Hygiene Student
Northern Virginia Community College
Springfield, VA
08.2023 - 05.2025
- Provided comprehensive dental hygiene care, including oral assessments, prophylaxis, fluoride treatments, and periodontal scaling
- Performed intraoral/extraoral exams, oral cancer screenings, and patient education
- Utilized digital radiography systems and dental charting software (Dentrix)
- Maintained strict infection control and instrument sterilization protocols
- Worked with diverse patient populations, including pediatric, geriatric, and medically complex cases
Sales Manager
Carters Inc
Springfield, Virginia
12.2022 - 08.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Supported sales team members to drive growth and development
- Handled customer complaints in a professional manner
- Built and maintained relationships with peers and upper management to drive team success
- Trained and coached new and existing team members to improve performance and product knowledge
Sales Associate
The Vitamin Shoppe
Alexandria, VA
10.2021 - 12.2022
- Upsold additional items based on customer interests and needs
- Collected payments and provided accurate change.
- Handled returns and exchanges according to company policies
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
Education
Associate of Applied Science - Dental Hygiene
Norther Virginia Community College
05-2025
Skills
- Periodontal Charting & Comprehensive Assessments
- Dental Software: Dentrix, Eaglesoft (working familiarity)
- Fluoride Varnish Application
- Dental Sealant Placement
- Infection Control Protocols and Instrument Sterilization
- Oral Hygiene Instruction & Preventive Patient Education
- Intraoral Scanning
- Arestin Placement
- Oral Cancer Screenings
- Radiographic Imaging (FMX, BWX, Pano)
- Clinical Time Management & Multitasking Under Pressure
- Spanish Language Proficiency
Certification
- BLS/CPR Certified – American Heart Association
- Local Anesthesia Certification
- Nitrous Oxide Certified
Timeline
Dental Hygiene Student
Northern Virginia Community College
08.2023 - 05.2025
Sales Manager
Carters Inc
12.2022 - 08.2023
Sales Associate
The Vitamin Shoppe
10.2021 - 12.2022
Associate of Applied Science - Dental Hygiene
Norther Virginia Community College
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