Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leonesha Andrews

Houston

Summary

Dynamic and dependable professional with a proven track record at Amazon, excelling in timely deliveries and customer satisfaction. Skilled in GPS navigation and route planning, I leverage strong time management and teamwork abilities to enhance operational efficiency. Committed to maintaining a clean driving record while ensuring safe and accurate package handling.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon
08.2024 - 03.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Armed Security Officer

Allied Universal Security Services
09.2023 - 10.2024
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Completed full building and grounds patrols to spot and investigate concerns.

Work From Home Agent

Target
07.2019 - 05.2022
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.
  • Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
  • Established rapport with customers through active listening skills, empathy, and understanding of their needs or concerns.
  • Maintained a high level of confidentiality, protecting sensitive customer information while adhering to all data security protocols.

Education

Natchez High
Mississippi
05.2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Safe driving
  • Clean driving record
  • GPS and route planning
  • Order picking and processing
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Stocking and inventory
  • Shipping and packaging
  • Shopping orders
  • Package scanning

Timeline

Delivery Driver

Amazon
08.2024 - 03.2025

Armed Security Officer

Allied Universal Security Services
09.2023 - 10.2024

Work From Home Agent

Target
07.2019 - 05.2022

Natchez High

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