Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Leonila Chavez

Las Vegas,NV

Summary

Dynamic Department Manager at McDonald's with a proven track record in team leadership and staff management. Expert in fostering a collaborative work environment, enhancing employee performance, and achieving targets. Skilled in training and mentoring, with a strong commitment to customer service and CPR certification.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

Canes
Rocksprings
02.2025 - Current
  • I’m Trained new crew members on operational procedures and customer service standards
  • Monitored team performance to ensure adherence to quality and efficiency benchmarks
  • Facilitated ongoing training sessions to enhance staff skills and knowledge retention
  • Assisted in developing training materials for onboarding and continuous education

Department Manager

Mcdonalds
Las Vegas, NV
02.2023 - Current
  • Cultivated a professional work environment by proactively addressing conflicts and promoting open communication among staff members.
  • Assessed employee performance with fairness and accuracy, recognizing achievements and identifying areas for development.
  • Directed a team of professionals to consistently surpass performance targets.

Education

High School Diploma -

Cimarron Memorial
Las Vegas, NV
05.2023

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Training and mentoring

Accomplishments

    Spanish and English Speaker

Certification

CPR certified

ServSafe

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Trainer

Canes
02.2025 - Current

Department Manager

Mcdonalds
02.2023 - Current

High School Diploma -

Cimarron Memorial