Open To Work
Leonna Cross
Self Employed Services
Southport,NC
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
ESL TeacherStudent AdvisingCulinary Arts Teacher
Work Type
Full Time
Location Preference
On-Site
Location:
Southport, NCLeland, NCBolivia, NCWilmington, NC
Open to relocation:
No
Important To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leave401k match
Summary
Results-oriented professional with strong communication skills and a solid background in customer relations. Experienced in developing tailored educational programs and engaging lesson plans that enhance learning outcomes.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Owner / Head Chef
4 Years 3 Months- Develop and execute business strategies to enhance brand visibility and customer engagement.
- Streamline production processes to improve efficiency and reduce waste in pastry preparation.
- Manage inventory control systems to maintain optimal stock levels of gluten-free ingredients, supporting menu offerings.
- Develop and maintain partnerships with local businesses for product sales.
ESL Teacher
4 Years 5 Months- Educate students in basics of English grammar and conversational speaking.
- Provide targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Implement interactive teaching methods to foster a dynamic learning environment.
- Increase student proficiency in English by creating engaging and interactive classroom activities.
- Create and deliver engaging lesson plans to accommodate different learning styles.
- Support language development by providing tailored lessons based on individual needs.
- Collaborate with parents to support student learning goals and address individual needs.
- Develop and teach ESL curriculum to improve students' conversational abilities.
ESL Teacher
2 Years- Utilized interactive online tools to enhance student participation and learning outcomes.
- Monitored student progress through assessments and provided constructive feedback for improvement.
- Implemented effective classroom management strategies to maintain a positive learning environment.
- Collaborated with parents to discuss student development and address any academic concerns.
- Integrated cultural elements into lessons to enrich students' understanding of language context.
- Developed strong rapport with parents by maintaining open lines of communication regarding their child's academic progress, challenges, and successes.
- Supported special needs students with tailored instruction plans, ensuring their full inclusion in the learning process while addressing individual strengths and weaknesses.
- Interacted with students and parents via email, instant messaging, threaded discussion and synchronous chat.
- Educated students in the basics of English grammar and conversational speaking.
- Developed and taught ESL curriculum to improve students' conversational abilities.
PACES Site Director (After-school Program)
1 Year 5 Months- Led site operations to ensure compliance with safety and quality standards.
- Oversaw daily operations, ensuring compliance with state regulations and policies.
- Streamlined workflow processes to enhance overall efficiency and productivity.
- Developed training programs for staff to improve performance and team cohesion.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Coordinated cross-functional teams to align project goals with organizational objectives.
- Implemented strategic initiatives to drive operational improvements and cost savings.
- Managed inventory systems to optimize resource allocation and reduce waste.
- Developed strategic plans for site growth, resulting in increased revenue and profitability.
PACES Assistant Director (After-school Program)
4 Months- Collaborated with leadership to develop and implement program plans, enhancing overall program effectiveness.
- Cultivated strong relationships with parents and students, fostering a supportive community environment.
- Developed strong relationships with parents and students.
- Participated in staff development sessions to enhance teaching skills, instructional, and training workshops.
- Facilitated communication between administration, teachers, and parents, strengthening engagement and partnership.
Substitute Teacher, K-12
4 Years 5 Months- Facilitated classroom management to maintain a productive learning environment.
- Adapted instructional materials for varying student abilities and learning styles.
- Provided individualized support to enhance student engagement and performance.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Monitored student behavior and addressed issues promptly to ensure classroom harmony.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Collaborated with teachers to assess and adjust educational strategies.
- Enforced school and class rules to maintain order in the classroom.
- Oversaw lunchroom and recess to ensure student safety and engagement.
Substitute Teacher, K-12
4 Years 5 Months- Implemented lesson plans to meet diverse learning needs across K-12 grade levels.
- Adapted instructional materials to engage students of varying abilities and backgrounds.
- Maintained classroom discipline while fostering a positive learning environment.
- Collaborated with teachers to ensure continuity of instruction during absences.
- Utilized educational technology tools to enhance student engagement and learning outcomes.
- Supported classroom activities, promoting social skills and teamwork among students.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Utilized a variety of instructional strategies to meet individual student needs.
- Collaborated with other educators to plan and review instruction.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
LPN Orthopedics and Sports Medicine
8 Years 1 Month- Administered medications, monitored patient responses to treatments, and documented relevant information.
- Administered medications and injections to patients.
- Cared for wounds, provided treatments, and assisted with procedures.
- Oversaw inventory of medical supplies to ensure proper stock levels of medical supplies, ensuring availability for procedures.
- Educated patients on rehabilitation protocols.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Provided wound care to patients by cleaning and dressing injuries, provided treatments, and assisted with procedures.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Evaluated patient histories, complaints, and current symptoms.
- Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Managed inventory of medical supplies, ensuring availability for procedures.
- Implemented infection control measures to promote patient safety.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Responded to incoming phone calls from patients to address inquiries from patients to provide basic assistance and triage medical concerns.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Participated in staff training sessions to enhance team skills and knowledge.
- Led training sessions for new LPNs and nursing assistants, improving team competency and patient care standards.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Provided patient education on health care issues and prescribed medications.
LPN, Orthopedics and Sports Medicine
8 Years 1 Month- Administered medications and monitored patient responses to ensure safety and effectiveness.
- Assisted in patient examinations, providing support to physicians during procedures.
- Educated patients on post-operative care and rehabilitation exercises for optimal recovery.
- Documented patient progress and maintained accurate medical records for compliance.
- Responded promptly to patient inquiries, enhancing overall patient satisfaction and trust.
- Trained new staff on clinical protocols and best practices for quality care delivery.
- Implemented infection control measures, contributing to improved health outcomes within the clinic.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Assisted in management of patient flow in busy settings, reducing wait times and improving efficiency.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
- Reviewed patient history to verify conditions and current medications.
Insurance Clerk
2 Years 6 Months- Processed insurance claims efficiently, ensuring accurate documentation and timely submissions.
- Verified patient insurance information to enhance claim approval rates.
- Improved customer satisfaction by efficiently processing insurance claims and inquiries.
- Assisted patients in understanding their insurance benefits and coverage options.
- Collaborated with healthcare providers to resolve billing discrepancies promptly.
- Processed and recorded new policies and claims.
- Reviewed and verified addresses, phone numbers, names, ages and values.
Substitute Teacher K-6
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Adapted lesson plans to meet diverse student needs and learning styles.
- Facilitated classroom activities to engage students and promote learning outcomes.
- Managed classroom behavior using positive reinforcement techniques.
- Collaborated with faculty to implement educational strategies and improve student engagement.
- Provided individualized support to students, enhancing their understanding of core subjects.
- Uphold classroom routines to support student environments and maintain consistent schedules.
- Oversaw lunchroom and recess activities to ensure student safety and engagement.
Education
Bachelor of Arts - English - Technical And Professional Writing
Associate of Applied Science - Pastry Arts And Hospitality Administration
Technical Certificate in Practical Nursing - Licensed Practical Nursing
Skills
Small business operations
Operations management
Financial management
Inventory control
Cost control
Profit and loss
Project management
Business management
Business planning
Business development
Marketing
Partnership development
Customer relations
Client service
Relationship building
Schedule oversight
Communication skills
Operations management
Accomplishments
Owner and creator of gluten-free production business, serving restaurants, retail stores, coffee houses, and private citizens.
Personally requested (5-year) private ESL tutor to three mainland China students.
Certification
National Restaurant Association ManageFirst Program:
Controlling Foodservice Costs
Hospitality Accounting 2.0
Hospitality and Restaurant Management 2.0
Hospitality and Restaurant Marketing 2.0
Inventory and Purchasing
National Restaurant Association:
ServSafe Alcohol
ServSafe (exp 2017)
Indiana State Department of Health:
Mantoux TB Skin Test
PRAXIS (Passed):
PPST Reading 178
PPST Writing 180
PPST Math 176
Languages
English
Interests
Gardening
Crafting and DIY Projects
Creative Writing
Passionate about balancing physical health with mental and emotional wellness.
Reading
Animal Care / Nature's Animals
Timeline
Owner / Head Chef
Leoni's Gluten-Free Pastries and Sweets
05.2022 - CurrentRead More
ESL Teacher
Self Employed Services
03.2022 - CurrentRead More
ESL Teacher
VIP Kid
03.2020 - 03.2022Read More
PACES Site Director (After-school Program)
Pender County Schools
08.2018 - 01.2020Read More
PACES Assistant Director (After-school Program)
Pender County Schools
08.2017 - 12.2017Read More
Substitute Teacher, K-12
Cowan Community Schools
01.2011 - 06.2015Read More
Substitute Teacher, K-12
Cowan Community Schools
01.2011 - 06.2015Read More
LPN Orthopedics and Sports Medicine
Central Indiana Orthopedics
07.2002 - 08.2010Read More
LPN, Orthopedics and Sports Medicine
Central Indiana Orthopedics
07.2002 - 08.2010Read More
Insurance Clerk
Watkins Family Practice
01.2000 - 07.2002Read More
Substitute Teacher K-6
Brunswick Community Schools
2022 - 2023Read More
Ivy Tech Community College of Indiana
Associate of Applied Science from Pastry Arts And Hospitality Administration
Read More
Indiana University East
Bachelor of Arts from English - Technical And Professional Writing
Read More
Ivy Tech Community College of Indiana
Technical Certificate in Practical Nursing from Licensed Practical Nursing
Read More