Leonora Perez
Palm Springs,CA
Summary
Packaging professional prepared for leadership role. Proven ability to optimize packaging processes and ensure quality standards. Strong focus on team collaboration and adaptability to changing needs. Core skills include workflow management, problem-solving, and quality control. Reliable and results-driven with commitment to continuous improvement.
Experienced with managing packaging teams and optimizing production workflows to enhance efficiency and quality. Utilizes expertise in team leadership and process improvements to achieve consistent results. Knowledge of quality control measures and maintaining adherence to industry standards.
Overview
20
20
years of professional experience
Work History
Final Packaging LEAD
Staff Co
06.2019 - 11.2024
- Supported the onboarding process for new team members, providing guidance and training in packaging processes and company policies.
- Managed inventory of packaging materials, ensuring adequate supplies were available to meet production demands.
- Reduced material waste through careful monitoring and adjustments to packaging equipment.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Reviewed job orders and determined appropriate materials and equipment needed for successful completion of each project.
Cashier
Sam's Club
11.2014 - 06.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Front Office Receptionist
Animal Samaritans
08.2004 - 10.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean reception area to promote positive, professional environment for clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
GED -
College of The Desert
Palm Desert, CA04-2025
Timeline
Final Packaging LEAD
Staff Co
06.2019 - 11.2024
Cashier
Sam's Club
11.2014 - 06.2019
Front Office Receptionist
Animal Samaritans
08.2004 - 10.2009
GED -
College of The Desert
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