Leony Grace Hoyle
Pflugerville,United States
Summary
Professional with significant experience in healthcare both in and outpatient, equipped to handle patient interactions and manage tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care/Medical Receptionist
C. Ron Byrd MD
12.2022 - Current
- Responsible for checking patients in and out, scan/verify insurances, collect copays. Handle phone calls and requests from patients, back office work, billing, schedule patients, handling de escalation calls, making referrals, and other tasks/projects as assigned.
- Cell No: (512) 328-2572
- Supervisor: Hannah Byrd
Unit Clerk
ICU
11.2021 - 12.2022
- Responsible for phone calls, admit, discharge, troubleshooting/analyzing, and doing repairs on broken medical equipment, beds, and technology. Most importantly, keeping the ICU Unit clean and organized.
- Cell No: (512) 324-4200
- Supervisor: Laila Delos Reyes (or any nurse in charge)
Server
Cinco Niño’s
07.2021 - 09.2021
- Responsible for serving the guests, taking their orders, and making sure they have the best experience while they stay at the Kalahari Resorts.
- Cell No: (512) 966-5768
- Supervisor: Mario Castro
Culinary Ambassador/ Culinary Support Center
Seton Medical Center Williamson
06.2019 - 07.2021
- Responsible for setting up trays according to the patients diet that is implemented for them by the doctors, nurses, and dietitians and delivering their meals to their rooms.
- Responsible for handling phone calls from nurses, dietitians, and doctors regarding the patient’s diet orders. Reaching out to patients to schedule their meals throughout the day.
- Cell No: (512) 699-9563
- Supervisor: Meric Sasa
YMCA Counselor
YMCA
12.2018 - 05.2019
- Responsible for planning, leading, general safety, and implementing core values for children.
- Cell No: (704) 651-8411
- Supervisor: Jeremy Smith
Unit Secretary
Morton County Senior Living
01.2018 - 04.2018
- Providing assistance to the DON and other secretaries, scan medical records, make schedules, answer phone calls, and make sure that all paperwork is caught up and organized at all times.
- Cell No: (620) 697-2728
- Supervisor: Rena Witcher
Activity Aide
Morton County Senior Living
06.2016 - 12.2017
- Assists the activity director by providing help for the residents while doing activities. Creating/sharing new activities for the residents to do and enjoy.
- Cell No: (620) 697-2728
- Supervisor: Bylle Evans
Education
High School Diploma -
Elkhart High School
Elkhart, KS05-2017
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- HIPAA guidelines
- Patient relations
- Records management
- Medical billing
- Electronic medical records
- Medical records management
- EMR / EHR
- Workflow optimization
- Referral verification
- Paperwork coordination
- Medical charting
- Outpatient care
- Inpatient care
- Medical office procedures
- Medical billing and coding
- Insurance verifications
- Billing support
- Patient reception management
- Typing and filing
- Problem-solving
- Computer proficiency
- Critical thinking
- Data entry
- Adaptable and flexible
- Administrative support
- Documentation and recordkeeping
- Patient referral
- Insurance authorizations
- Clerical support
- Relationship building
- Data management
- Office coordination
- CPR certified
- Basic life support for health care providers (BLS)
Accomplishments
- Recognized for going above and beyond the call of duty.
Certification
- BLS Certified
- National Life Group Agent
Personal Details
English
Tagalog
Timeline
Patient Care/Medical Receptionist
C. Ron Byrd MD
12.2022 - Current
Unit Clerk
ICU
11.2021 - 12.2022
Server
Cinco Niño’s
07.2021 - 09.2021
Culinary Ambassador/ Culinary Support Center
Seton Medical Center Williamson
06.2019 - 07.2021
YMCA Counselor
YMCA
12.2018 - 05.2019
Unit Secretary
Morton County Senior Living
01.2018 - 04.2018
Activity Aide
Morton County Senior Living
06.2016 - 12.2017
High School Diploma -
Elkhart High School
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