Summary
Overview
Work History
Education
Skills
Volunteer Work
Relevant Trainings
Certification
Timeline
Generic

Leopoldo Medina-Munoz

Summary

Dedicated and compassionate professional with extensive experience in crisis intervention, community outreach, and supporting individuals from diverse backgrounds. Seeking a police officer position to expand my tools and practices beyond the office, applying my skills in de-escalation, crisis management, and community engagement to promote safety, build trust, and serve my community and all its members.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HART Bilingual Intervention Specialist

Huckleberry Youth Program
06.2020 - 10.2024
  • Delivered trauma-informed case management and crisis intervention to youth ages 11-24 at risk of or experiencing commercial sexual exploitation.
  • Balanced multiple responsibilities, including ongoing client support, intake completion, crisis response, and thorough documentation.
  • Actively participated in professional development, supervision, and interdisciplinary meetings, showcasing a commitment to continuous learning and improving client outcomes.
  • Delivered 24-hour crisis response as part of an on-call rotation, handling high-pressure situations with poise and ensuring safety and follow-up for vulnerable individuals.
  • Managed anywhere from no calls to twenty calls and crisis responding during and after work hours.
  • Built collaborative relationships with community-based providers and offered consultations.
  • Partnered with San Francisco Human Services Agency Child Protective Services and the San Francisco Community Assessment & Referral Center (SFCARC) to support Spanish speaking clients experiencing commercial sexual exploitation by developing individualized care plans and ensuring linkages to community-based resources tailored to their specific needs.
  • Coordinated transportation for clients to San Francisco Juvenile Detention Center and attended youth court hearings.
  • Worked closely with each client to ensure compliance with probation requirements and collaborated with probations officers to provide updates.

Pre-College Transition Coordinator

Larkin Street Youth Services
07.2019 - 04.2020
  • Collaborated with internal and external partners to provide resources and support to at-risk Transitional Age Youth (TAY) experiencing homelessness and provided college support.
  • Provided one-on-one counseling to guide youth in their educational goal, demonstrating a commitment to helping individuals achieve personal and professional growth.
  • Produced organized and professional documentation, reports, and presentations, illustrating administrative efficiency and proficiency in technology (PowerPoint and Excel).
  • Responsible for maintaining and organizing client files and admin work.
  • Professionally interacted with clients by phone, email and in-person to provide information and referred youth to appropriate staff members.

Youth Force Counselor

Larkin Street Youth Services
07.2018 - 07.2019
  • Supervised and mentored cohorts of four to seven clients participating in community improvement initiatives in diverse neighborhoods such as the Haight, Castro, and Tenderloin, showcasing leadership, teamwork, and community engagement.
  • Developed a strong familiarity with neighborhood streets, enabling quick and efficient response to team members requesting immediate assistance in various locations.
  • Provided critical support for youth with housing, mental health, and physical wellness.
  • Responsible for conflict resolution, de-escalation, and harm reduction.

Residential Treatment Counselor

Unity Care
06.2018 - 11.2018
  • Ensured the safety and security of all residents in UC Bay Area transitional housing units, demonstrating vigilance, situational awareness, and commitment to maintaining a secure environment.
  • Enforced compliance with program policies and procedures, showcasing the ability to uphold rules and ensure accountability.
  • Maintained detailed daily logs, resident records, and incident reports, demonstrating strong documentation and administrative skills critical for maintaining accurate records.

Fitness Assistant

24 Hour Fitness USA Inc.
02.2014 - 02.2018
  • Educated clients on fitness, mental wellness, and physical wellness, demonstrating ability to support individuals in building resilience and build strong community relationships.
  • Managed approximately thirty incoming calls, emails and requests per day from staff and customers.
  • Responded swiftly and according to protocol during emergencies, ensuring safety and quick resolution, while adhering to established procedures.

Education

Bachelor of Science - Anthropology

San Francisco State University
San Francisco, CA

Skills

  • Bi-lingual (Spanish/English)
  • Boxing & Fitness Training
  • Valid CA Drivers ID
  • Knowledge of Bay Area Social Services & Community Resources
  • Conflict Resolution & De-escalation
  • Crisis Response (24-hour availability)
  • Salesforce
  • Microsoft Works Suite, Office 365
  • Report Writing & Documentation
  • Case File Management & Confidentiality
  • Multitasking & Time Management
  • Problem Solving & Critical Thinking
  • Case Management & Motivational Interviewing
  • Team Collaboration & Leadership
  • American Sign Language
  • Supporting Undocumented Communites

Volunteer Work

De Young Museum - Education Representative

San Francisco, CA

01/2011 - 05/2011 & 08/2017 - 02/2018

  • Facilitated educational programs at Indigenous Exhibitions, showcasing strong communication, cultural sensitivity, and an ability to connect with individuals from diverse backgrounds.


Clinica De Martin-Baro - Community Intern

San Francisco, CA

09/2013 - 12/2013

  • Promoted wellness and supported marginalized communities within the Mission District, highlighting empathy, advocacy, and a commitment to community service by engaging with diverse populations, including outreach to Spanish-speaking homeless individuals, demonstrating cultural competence and the ability to connect with underserved communities.

Relevant Trainings

  • San Francisco Collaborative Against Human Trafficking Member
  • Commercial Sexual Exploitation-Identification Tool (CSE-IT)
  • MISSSEY Inc. Commercial Sexual Exploitation of Children Training
  • CSEC CQI- Continuous Quality Improvement Work Group
  • Larkin Street Youth Services Collaborative Conflict Resolution Training
  • Larkin Street Youth Services Maintaining Healthy Boundaries Training
  • Human Trafficking and the Pursuit of Justice
  • Ensuring Trauma-Informed Approaches Amid Changing Landscapes
  • Collaborative Solutions to Combating Human Trafficking
  • NCJTC Training on MDT Response to Child Exploitation & Pornography
  • Applying the Stages of Change and Motivational Interviewing with System-Involved Youth
  • Strategies to Address Vicarious Trauma
  • Suicidal Ideation intervention
  • St. Anthony's Crisis De-Escalation; Non-Violent Crisis Intervention Training
  • St. Anthony's Restorative Practices Training
  • Dope Project Narcan Training
  • VIPS Org. Active Shooter/Violent Intruder Training
  • Motivational Interviewing

Certification

  • Day Star 20-Hour Mentoring and CSEC Education
  • San Francisco County CSEC 101, 102 and 103 w/ Nola Brantley
  • MDT Response to Child Exploitation & Pornography Training
  • Crisis Prevention Intervention - Blue Card
  • True Colors United LGBTQ Youth Homelessness 101
  • First Aid/CPR and AED Certified

Timeline

HART Bilingual Intervention Specialist

Huckleberry Youth Program
06.2020 - 10.2024

Pre-College Transition Coordinator

Larkin Street Youth Services
07.2019 - 04.2020

Youth Force Counselor

Larkin Street Youth Services
07.2018 - 07.2019

Residential Treatment Counselor

Unity Care
06.2018 - 11.2018

Fitness Assistant

24 Hour Fitness USA Inc.
02.2014 - 02.2018

Bachelor of Science - Anthropology

San Francisco State University
Leopoldo Medina-Munoz