Leopoldo Medina-Munoz
Summary
Dedicated and compassionate professional with extensive experience in crisis intervention, community outreach, and supporting individuals from diverse backgrounds. Seeking a police officer position to expand my tools and practices beyond the office, applying my skills in de-escalation, crisis management, and community engagement to promote safety, build trust, and serve my community and all its members.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HART Bilingual Intervention Specialist
Huckleberry Youth Program
San Francisco, CA
06.2020 - 10.2024
- Delivered trauma-informed case management and crisis intervention to youth ages 11-24 at risk of or experiencing commercial sexual exploitation.
- Balanced multiple responsibilities, including ongoing client support, intake completion, crisis response, and thorough documentation.
- Actively participated in professional development, supervision, and interdisciplinary meetings, showcasing a commitment to continuous learning and improving client outcomes.
- Delivered 24-hour crisis response as part of an on-call rotation, handling high-pressure situations with poise and ensuring safety and follow-up for vulnerable individuals.
- Managed anywhere from no calls to twenty calls and crisis responding during and after work hours.
- Built collaborative relationships with community-based providers and offered consultations.
- Partnered with San Francisco Human Services Agency Child Protective Services and the San Francisco Community Assessment & Referral Center (SFCARC) to support Spanish speaking clients experiencing commercial sexual exploitation by developing individualized care plans and ensuring linkages to community-based resources tailored to their specific needs.
- Coordinated transportation for clients to San Francisco Juvenile Detention Center and attended youth court hearings.
- Worked closely with each client to ensure compliance with probation requirements and collaborated with probations officers to provide updates.
Pre-College Transition Coordinator
Larkin Street Youth Services
San Francisco, CA
07.2019 - 04.2020
- Collaborated with internal and external partners to provide resources and support to at-risk Transitional Age Youth (TAY) experiencing homelessness and provided college support.
- Provided one-on-one counseling to guide youth in their educational goal, demonstrating a commitment to helping individuals achieve personal and professional growth.
- Produced organized and professional documentation, reports, and presentations, illustrating administrative efficiency and proficiency in technology (PowerPoint and Excel).
- Responsible for maintaining and organizing client files and admin work.
- Professionally interacted with clients by phone, email and in-person to provide information and referred youth to appropriate staff members.
Youth Force Counselor
Larkin Street Youth Services
San Francisco, CA
07.2018 - 07.2019
- Supervised and mentored cohorts of four to seven clients participating in community improvement initiatives in diverse neighborhoods such as the Haight, Castro, and Tenderloin, showcasing leadership, teamwork, and community engagement.
- Developed a strong familiarity with neighborhood streets, enabling quick and efficient response to team members requesting immediate assistance in various locations.
- Provided critical support for youth with housing, mental health, and physical wellness.
- Responsible for conflict resolution, de-escalation, and harm reduction.
Residential Treatment Counselor
Unity Care
San Jose, CA
06.2018 - 11.2018
- Ensured the safety and security of all residents in UC Bay Area transitional housing units, demonstrating vigilance, situational awareness, and commitment to maintaining a secure environment.
- Enforced compliance with program policies and procedures, showcasing the ability to uphold rules and ensure accountability.
- Maintained detailed daily logs, resident records, and incident reports, demonstrating strong documentation and administrative skills critical for maintaining accurate records.
Fitness Assistant
24 Hour Fitness USA Inc.
San Francisco, CA
02.2014 - 02.2018
- Educated clients on fitness, mental wellness, and physical wellness, demonstrating ability to support individuals in building resilience and build strong community relationships.
- Managed approximately thirty incoming calls, emails and requests per day from staff and customers.
- Responded swiftly and according to protocol during emergencies, ensuring safety and quick resolution, while adhering to established procedures.
Education
Bachelor of Science - Anthropology
San Francisco State University
San Francisco, CASkills
- Bi-lingual (Spanish/English)
- Boxing & Fitness Training
- Valid CA Drivers ID
- Knowledge of Bay Area Social Services & Community Resources
- Conflict Resolution & De-escalation
- Crisis Response (24-hour availability)
- Salesforce
- Microsoft Works Suite, Office 365
- Report Writing & Documentation
- Case File Management & Confidentiality
- Multitasking & Time Management
- Problem Solving & Critical Thinking
- Case Management & Motivational Interviewing
- Team Collaboration & Leadership
- American Sign Language
- Supporting Undocumented Communites
Volunteer Work
De Young Museum - Education Representative
San Francisco, CA
01/2011 - 05/2011 & 08/2017 - 02/2018
- Facilitated educational programs at Indigenous Exhibitions, showcasing strong communication, cultural sensitivity, and an ability to connect with individuals from diverse backgrounds.
Clinica De Martin-Baro - Community Intern
San Francisco, CA
09/2013 - 12/2013
- Promoted wellness and supported marginalized communities within the Mission District, highlighting empathy, advocacy, and a commitment to community service by engaging with diverse populations, including outreach to Spanish-speaking homeless individuals, demonstrating cultural competence and the ability to connect with underserved communities.
Relevant Trainings
- San Francisco Collaborative Against Human Trafficking Member
- Commercial Sexual Exploitation-Identification Tool (CSE-IT)
- MISSSEY Inc. Commercial Sexual Exploitation of Children Training
- CSEC CQI- Continuous Quality Improvement Work Group
- Larkin Street Youth Services Collaborative Conflict Resolution Training
- Larkin Street Youth Services Maintaining Healthy Boundaries Training
- Human Trafficking and the Pursuit of Justice
- Ensuring Trauma-Informed Approaches Amid Changing Landscapes
- Collaborative Solutions to Combating Human Trafficking
- NCJTC Training on MDT Response to Child Exploitation & Pornography
- Applying the Stages of Change and Motivational Interviewing with System-Involved Youth
- Strategies to Address Vicarious Trauma
- Suicidal Ideation intervention
- St. Anthony's Crisis De-Escalation; Non-Violent Crisis Intervention Training
- St. Anthony's Restorative Practices Training
- Dope Project Narcan Training
- VIPS Org. Active Shooter/Violent Intruder Training
- Motivational Interviewing
Certification
- Day Star 20-Hour Mentoring and CSEC Education
- San Francisco County CSEC 101, 102 and 103 w/ Nola Brantley
- MDT Response to Child Exploitation & Pornography Training
- Crisis Prevention Intervention - Blue Card
- True Colors United LGBTQ Youth Homelessness 101
- First Aid/CPR and AED Certified
Timeline
HART Bilingual Intervention Specialist
Huckleberry Youth Program
06.2020 - 10.2024
Pre-College Transition Coordinator
Larkin Street Youth Services
07.2019 - 04.2020
Youth Force Counselor
Larkin Street Youth Services
07.2018 - 07.2019
Residential Treatment Counselor
Unity Care
06.2018 - 11.2018
Fitness Assistant
24 Hour Fitness USA Inc.
02.2014 - 02.2018
Bachelor of Science - Anthropology
San Francisco State University