VIVIANA GOMEZ
Norwalk,CA
Summary
Experienced Field Representative well-versed in Government Relations including knowledge of city, county, state, and federal levels. Organized, productive, and diligent professional.
Overview
10
10
years of professional experience
Work History
Field Representative
California State Assembly
Downey, CA
07.2019 - Current
- Field Deputy for transportation, education, and public safety.
- Briefed member and stakeholders on policy and budget plans for local transportation projects such as WSAB rapid transit, Eastside Transit Corridor, etc.
- Managed yearly load of 500+ cases and constituent relations.
- Improved outreach and community relations with State Agencies, Board Directors, Chambers of Commerce, Constituents, and Government officials.
- Lead director and Coordinator for Member's Annual Youth Summer Program involving 40 students and respective parents.
- Delivered speeches to crowds from 5 to 300 on behalf of Member for Campaigns, Grand Openings, Ceremonies, etc.
- Advised government officials and civic bodies on political topics and trends.
- Social Media Coordinator for California Legislative Women's Caucus.
Legal Assistant/Analyst Consultant
Jacoby & Meyers
Westwood, CA
06.2018 - 07.2019
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Completed weekly data audits to ensure compliance with case management.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
Marketing and Recruitment Director
Phi Lambda Rho
Los Angeles, CA
01.2017 - 12.2018
- Developed and managed recruitment process, engaging as many as 100 applicants each year to fill key positions.
- Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
- Aligned visual design and messaging elements to deliver consistency across digital advertising and marketing platforms.
Restaurant Server
IPic Theaters
Westwood, CA
09.2015 - 06.2018
- Provided exceptional service to high volume of daily customers.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Research Assistant- Proyecto Derechos Civiles
UCLA
Los Angeles, CA
01.2015 - 06.2015
- Transcribed documents and maintained high levels of accuracy for a research study geared towards creating a new generation of research in social science and law, on the critical issues of civil rights and equal opportunity for racial and ethnic groups in the United States.
- Applied good documentation practices when recording data and managing source documentation.
- Made corrections when needed to grammar, spelling and syntax.
Education
Bachelor of Arts - Sociology And Global Studies Minor
University of California - Los Angeles
Los Angeles, CAJun.2018
Skills
- Strategic networking
- Customer Relations
- Collaboration
- Communication
- Conflict resolution
- Computer skills
- Grammar skills
- Event coordination
- Social media marketing
- Public speaking
- Cultural understanding
- Community outreach
- Proficient in Spanish
- Administrative operations
Timeline
Field Representative
California State Assembly
07.2019 - Current
Legal Assistant/Analyst Consultant
Jacoby & Meyers
06.2018 - 07.2019
Marketing and Recruitment Director
Phi Lambda Rho
01.2017 - 12.2018
Restaurant Server
IPic Theaters
09.2015 - 06.2018
Research Assistant- Proyecto Derechos Civiles
UCLA
01.2015 - 06.2015
Bachelor of Arts - Sociology And Global Studies Minor
University of California - Los Angeles