Leopoldo Torres
Houston,TX
Summary
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Overview
17
17
years of professional experience
Work History
H-E-B EStore Personal Shopper
HEB Grocery Store
04.2022 - Current
- Practiced my costumer service skills while interacting with costumers and coworkers.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Carpenter Apprentice
L&G
07.2020 - Current
- Operated various hand and power tools to complete general tasks.
- Completed tasks such as measuring, cutting, and assembling materials for successful project completion.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
- Assisted in completing projects on time through diligent work and effective communication with team members.
Delivery Driver
Texas Pride Disposal
05.2020 - 03.2022
- Experience with box truck, driving a gooseneck for multiple hours out of the day.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Salvation Army Volunteer
Salvation Army Soup Kitchen
11.2009 - 11.2020
- Volunteered with Cheesecake Factory at Salvation Army every November of the year to feed the less fortunate.
- Worked as a host and waiter for the people that would attend the Salvation Thanksgiving Give Back event
- After leaving the venue, we would deliver food to the less fortunate that we would encounter in the streets of Houston.
- Represented organization positively and professionally while providing community with much-needed services.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Continuing Catholic Education/ Altar Server
Holy Ghost Catholic Church
08.2008 - 05.2018
- Diligently followed instructions of superiors regarding service changes and liturgy.
- Developed strong teamwork skills through working closely with fellow altar servers, priests, and parish staff members.
- Demonstrated leadership qualities by training new altar servers and providing guidance on proper procedures and protocols.
Education
Associate of Science - Construction Management
Houston Community College
Houston, TX05-2024
Skills
- Customer service
- Attention to detail
- Decision-making
- Planning and organization
- Sales expertise
- Excellent Verbal and written communication
- Time management
- Problem-solving
- Reliability
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
H-E-B EStore Personal Shopper
HEB Grocery Store
04.2022 - Current
Carpenter Apprentice
L&G
07.2020 - Current
Delivery Driver
Texas Pride Disposal
05.2020 - 03.2022
Salvation Army Volunteer
Salvation Army Soup Kitchen
11.2009 - 11.2020
Continuing Catholic Education/ Altar Server
Holy Ghost Catholic Church
08.2008 - 05.2018
Associate of Science - Construction Management
Houston Community College
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