Leosha Williams
Pinole,US
Summary
Dynamic and personable professional with exceptional communication skills and a strong background in customer service. Known for effectively overcoming communication barriers and providing assistance with a generous spirit, ensuring that every individual feels valued and supported. A fast learner dedicated to adhering to company policies and procedures while maintaining a positive attitude, even in challenging situations. Recognized as a professional driver with a proven track record in safely transporting passengers, emphasizing punctuality, route planning, and passenger comfort, complemented by a commitment to teamwork and adaptability in changing schedules and traffic conditions.
Overview
14
14
years of professional experience
Work History
Bus Driver
AP3 Transportation
02.2025 - Current
- Operated buses safely, ensuring timely transportation of passengers to various destinations.
- Conducted pre-trip inspections, identifying and addressing maintenance issues proactively.
- Delivered exceptional customer service, assisting passengers with inquiries and special needs.
- Managed routes efficiently, adapting to traffic conditions and minimizing delays.
- Maintained accurate records of daily trips, passenger counts, and vehicle conditions for compliance purposes.
- Collaborated with dispatchers to coordinate schedules and respond effectively to changing demands.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Transported passengers safely along prescribed routes according to tight schedules.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Bus Driver
Bauer’s intelligent transportation INC
04.2024 - 05.2024
- Cleaned and sanitized bus interiors to lessen germ spread.
- Announced stops clearly to help passengers disembark at correct locations.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Bus driver
MV transportation
08.2023 - 03.2024
- Driver
- Problem solving customers location concerns
- Drop/picking up customers in set locations
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
Driver
Uber
03.2019 - 02.2023
- Making plastic bag for food companys
- Operating machine
- Boxing up the plastic bags in boxes
- Putting the boxes on a pallet
- Cleaning up the area where you worked
- Have to wear gloves, ear plugs and glasses
- Have to place plastic bags on the mashine then pin them together in large amount in numbers
Engineering
Carson consulting corp.
05.2020 - 06.2020
- Putting packaging on the belt rope to go inside the building
- Unload the trucks
- Clean up area
- Lifting large items
- Helping other workers with other unloaders
- Had a time limit to unload the trucks
Unloader
UPS
05.2018 - 02.2019
- Putting new clothes on the racks
- Taking old clothes off the racks
- Putting tags on items in the store
- Organize clothes from small to big and color coordinate
- Taking items out of trucks in to pins inside the store
- Making sure no clothes have nothing on them or a smell
Details
Goodwill INC.
12.2015 - 01.2016
- Stocking up can goods and food items on the shelves
- Have to remember the food codes numbers that was on the pallets
- Clean up the area
- Clean up the breakroom at lunch
- Restock food items
- Ring up customers items
- Helping customers if needed/ greeting customers as well
Stocking
San Francisco food bank
01.2015 - 04.2015
- Worker with senior cititzen helping them if needed
- Event planner/ decorate the buildings for holidays
- Creating benders a flyers
- Preparing food for the seniors
- Decorating the building for senior
Offices worker/ event coordinator
Nelson staffing temp agency
07.2013 - 09.2014
- Working for city and county
- Checking in people/ wanding people
- Checking in people bags/ luggage
- Helping people if needed
- Making sure things go great
- Walking around the builings
- I observe and report in our workbook
Security guard
Guardsmark security
03.2012 - 12.2012
Education
High School Diploma - General education
Galileo high school
San Francisco, California06.2009
Skills
- Effective communication
- Analytical problem solving
- Team leadership
- Professional driving
- Passenger safety protocols
- Accident-free driving history
- Passenger assistance
- DOT regulations
- Disability awareness
- Elderly and disabled assistance
- Local traffic regulations
- Adaptable to change
- Map reading
- Route planning
- Fare collection
- Passenger interaction
- Customer service
- Attention to detail
- First aid
- Wheelchair lift operation
- Air brake certification
- Public transportation management
- Wheelchair and scooter security
- Van and shuttle operation
- CDL class A license
Accomplishments
- Achieved certificate of commendation by completing routes with accuracy and efficiency.
Timeline
Bus Driver
AP3 Transportation
02.2025 - Current
Bus Driver
Bauer’s intelligent transportation INC
04.2024 - 05.2024
Bus driver
MV transportation
08.2023 - 03.2024
Engineering
Carson consulting corp.
05.2020 - 06.2020
Driver
Uber
03.2019 - 02.2023
Unloader
UPS
05.2018 - 02.2019
Details
Goodwill INC.
12.2015 - 01.2016
Stocking
San Francisco food bank
01.2015 - 04.2015
Offices worker/ event coordinator
Nelson staffing temp agency
07.2013 - 09.2014
Security guard
Guardsmark security
03.2012 - 12.2012
High School Diploma - General education
Galileo high school
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