Lera Potapova
Executive Support & Property Management Professional
Bellevue,
Summary
Multilingual professional with a diverse background in real estate, property management, and medical interpretation. Proven ability to communicate effectively across language and cultural barriers, providing excellent client support while navigating high pressure situations. Experienced in tenant leasing, budget management, and vendor coordination, with a strong track record of overseeing multiple properties. Brings cultural insight and negotiation skills to optimize operations and build strong professional relationships.
Overview
7
7
years of professional experience
Work History
Interpreter/ Translator
Universal Language Service & Cyracom
05.2023 - Current
- Facilitated accurate, real time communication between medical professionals and patients speaking Russian/Ukrainian in high pressure clinical settings.
- Translated complex medical information clearly and compassionately, ensuring patient understanding and informed decision-making.
- Applied cultural insight and emotional intelligence to build trust quickly and navigate sensitive conversations across language barriers.
Property Manager
Urban Work Lofts
01.2020 - 05.2022
- Experienced property manager skilled in tenant leasing, application assessment, and lease administration.
- Proven ability to supervise and lead property staff while managing multiple properties and competing priorities through strong organizational and problem-solving skills.
- Utilized property management software to streamline leasing, maintenance tracking, and financial reporting.
- Expertise in drafting and managing budgets for maintenance and operations, proactively identifying cost saving opportunities to optimize property expenses.
- Adept at resolving tenant complaints and lease violations while effectively managing emergency situations to ensure safe, pleasant environments and promote tenant retention.
- Knowledgeable in regulatory compliance including fair housing laws, safety standards, and property codes.
Real Estate Agent
Windermere Real Estate
12.2017 - 03.2021
- Represented sellers and buyers by listing properties, marketing homes, and negotiating sales through to successful closings.
- Conducted comprehensive market analyses to set competitive listing prices and advise clients on optimal buying or selling strategies.
- Facilitated communication among builders, architects, and clients to support efficient new construction sales and timely project completions.
- Organized and hosted open houses for buyers and brokers to maximize property visibility and interest.
Education
Medical translating and interpreting certification -
Puget Sound Skills Center
Burien, WASkills
Property and Tenant Management
Budget Management and Cost Control
Lease Administration and Application Processing
Vendor Supervision and Coordination
Proficient in Property Management Software
Negotiation and Conflict Resolution
Market Analysis
Bilingual Medical Communication (Fluent in Russian and Ukrainian)
Timeline
Interpreter/ Translator
Universal Language Service & Cyracom
05.2023 - Current
Property Manager
Urban Work Lofts
01.2020 - 05.2022
Real Estate Agent
Windermere Real Estate
12.2017 - 03.2021
Medical translating and interpreting certification -
Puget Sound Skills Center