Lerlande Elan
West Palm Beach,FL
Summary
Proven HHA from Lerlande Elan, adept in meal preparation and fostering patient dignity through attentive personal care. Excelled in creating safe living environments, reducing accidents. Skilled in errands running, I enhanced patient experiences, ensuring comfort and timely support. Achievements include significant improvement in patient satisfaction and safety.
Overview
9
9
years of professional experience
Work History
Uber Partner
DriverUp
09.2019 - 10.2024
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Instacart Shopper
Shoppers Food
09.2017 - 09.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Transportation Driver
EverDriven
08.2021 - 08.2024
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Enhanced customer satisfaction by providing timely and professional transportation services.
HHA
Affinity Home Care
06.2018 - 10.2020
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Restaurant Busser
Fiorella Italian Restaurant
11.2015 - 04.2017
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Education
Lycee Stenio Vincent
St Marc, HaitiSkills
- Laundry services
- Bathing Assistance
- Meal Preparation
- Errands Running
Timeline
Transportation Driver
EverDriven
08.2021 - 08.2024
Uber Partner
DriverUp
09.2019 - 10.2024
HHA
Affinity Home Care
06.2018 - 10.2020
Instacart Shopper
Shoppers Food
09.2017 - 09.2024
Restaurant Busser
Fiorella Italian Restaurant
11.2015 - 04.2017
Lycee Stenio Vincent
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