Leroy Rhoden
WATERBURY
Summary
Reliable and detail-oriented professional with extensive experience in client services, daily operations, and safety-focused environments. Proven ability to manage day-to-day responsibilities efficiently, prioritize tasks, and maintain organized, respectful, and service-driven operations. Strong background in assisting diverse individuals, following established plans and procedures, documenting activities accurately, and communicating effectively with clients, teams, and supervisors. Demonstrates patience, problem-solving skills, and a commitment to maintaining safe, clean, and well-organized environments. Able to work independently or collaboratively to support property operations, tenant needs, and service goals.
Overview
23
23
years of professional experience
Work History
Property Manager
Best Choice LLC
Cheshire
06.2014 - Current
- Properties repairs handyman
- Minor Pluming work
- Minor electrical work
- Window ,doors repair
- Landscaping
- Managed daily operations of multiple residential properties efficiently.
- Coordinated tenant relations and resolved issues promptly.
- Oversaw property maintenance and scheduled repairs effectively.
- Conducted regular property inspections to ensure compliance standards.
- Developed marketing strategies to attract prospective tenants successfully.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Processed evictions when necessary in accordance with state laws and procedures.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Drafted and monitored budgets for overall maintenance and operations.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Prepared detailed budgets and financial reports for properties.
- Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
Developmental Services Worker 1
Lower Fairfield Family Respite Center (DDS)
Norwalk
11.2007 - 09.2022
- Assisting individuals with daily living activities
- Personal care (hygiene, dressing, feeding).
- Behavioral support and positive reinforcement
- Following Individual Support Plans (ISP)
- Medication reminders (if applicable)
- Patience, empathy, and strong communication
- Ability to work independently or as part of a team
- Safety awareness and documentationSupported individuals with developmental and physical disabilities
- Assisted with daily activities such as meals, hygiene, and mobility
- Encouraged independence and community participation
- Maintained a safe and respectful environment
- Followed care plans and reported changes to supervisors or families
- Assisted team members in daily operational tasks and workflow management.
- Participated in regular team meetings to discuss current projects and goals.
- Tracked progress on open cases and updated customers accordingly.
Day program pickup and drop off
Alternative Home Care
Naugatuck
11.2006 - 11.2007
- Provided daily pick-up and drop-off services for program participants
- Transported clients to scheduled appointments safely and on time
- Delivered meals to clients in the community
- Maintained a reliable, respectful, and client-focused service
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Dietary Aide
Southbury Lutheran Home
Southbury
09.2005 - 10.2006
- Prepared nutritious meals in accordance with dietary guidelines for residents.
- Assisted kitchen staff with food service and meal distribution to residents.
- Maintained cleanliness and organization of kitchen and dining areas.
- Followed safety protocols for food handling and sanitation practices.
- Set up trays and food service carts to deliver food to residents.
- Monitored food inventory and reported shortages to management promptly.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Prepared and served meals according to dietary guidelines.
- Prepared nutritious meals in accordance with dietary guidelines for residents.
Prepared and served meals according to dietary guidelines
Cashier ,cook, organize supply
tacobell kfc pizzahut
Cheshire
09.2003 - 08.2005
- Processed customer transactions accurately and efficiently at fast-food establishments.
- Maintained cleanliness and organization of the checkout area for optimal customer experience.
- Assisted customers with menu inquiries and provided recommendations as needed.
- Handled cash, credit, and digital payments while ensuring security protocols were followed.
- Collaborated with team members to manage peak service periods effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
OSHA Safety And Health Administration - OSHA
Safety Aspects Llc.
Connecticut01-2026
Forklift Operator Safety Training -
Safety Aspects LLC.
Connecticut01-2026
Some College (No Degree) - Sport Medicine
Naugatuck Valley Community College
Waterbury, CTSkills
- Problem solving
- Contract negotiation
- Property management
- Team collaboration
- Dispute resolution
- Customer service
Languages
English
Professional
Timeline
Property Manager
Best Choice LLC
06.2014 - Current
Developmental Services Worker 1
Lower Fairfield Family Respite Center (DDS)
11.2007 - 09.2022
Day program pickup and drop off
Alternative Home Care
11.2006 - 11.2007
Dietary Aide
Southbury Lutheran Home
09.2005 - 10.2006
Cashier ,cook, organize supply
tacobell kfc pizzahut
09.2003 - 08.2005
OSHA Safety And Health Administration - OSHA
Safety Aspects Llc.
Forklift Operator Safety Training -
Safety Aspects LLC.
Some College (No Degree) - Sport Medicine
Naugatuck Valley Community College