Expert in employing restraint techniques and negotiation skills to de-escalate critical situations effectively. Achieved a significant reduction in incident rates through innovative intervention strategies. Skilled in both one-on-one counseling and developing comprehensive safety plans, demonstrating a commitment to ethical conduct.
Overview
9
9
years of professional experience
Work History
Chief of Operations LNP/CSD
Liberia National Police
01.2016 - 05.2019
Reduced overhead costs through strategic resource allocation and effective budget management.
Led successful company-wide initiatives to enhance overall productivity and employee satisfaction.
Developed high-performing teams by providing mentorship, training, and clear performance objectives.
Managed cross-functional teams to ensure timely project delivery within scope and budget constraints.
Managed procurement activities to secure resource acquisitions at best possible cost.
Established and maintained strong relationships with customers, vendors and strategic partners.
Monitored key business risks and established risk management procedures.
Juvenile Correctional Officer
Ministry of Justice, Liberia
04.2014 - 07.2015
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Detected potential threats and quickly defused conflicts.
Inspected cells and conducted random searches of common areas.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Oversaw public areas and grounds to verify cleanliness and inmate safety.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Supervised youth's daily activities for school, meals, and recreation time.
Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
Improved facility safety by conducting thorough and consistent security checks.
Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
Led recreational activities that fostered teamwork, communication skills, and physical fitness among residents.
Supported vocational training programs aimed at preparing residents for successful reintegration into society upon release.
Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
Maintained open lines of communication with family members regarding resident progress or concerns throughout their stay at the facility.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Security Supervisor
Intercon Security,
02.2010 - 03.2012
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Screened vendors and contractors before granting access to restricted areas within mall.
Prepared and submitted reports to keep management informed of security activities and developments.
Conducted regular patrols of facility to detect and deter security threats.
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted regular security audits, significantly improving safety and security protocols within facility.
Education
Bachelor of Arts - Criminal Justice
African Methodist Episcopal Zion University
Liberia,Lib
07.2017
Skills
Restraint techniques
Behavioral disorders familiarity
Excellent problem solver
Courtroom practices familiarity
Crisis Prevention Intervention (CPI)
File and record maintenance
First aid and CPR certified
Ethical standards of conduct
Non-violent intervention
Security Procedure
Self-defense training
De-Escalation Techniques
Multicultural Sensitivity
Suicide Prevention
Professional boundaries
Patience and Empathy
Timeline
Chief of Operations LNP/CSD
Liberia National Police
01.2016 - 05.2019
Juvenile Correctional Officer
Ministry of Justice, Liberia
04.2014 - 07.2015
Security Supervisor
Intercon Security,
02.2010 - 03.2012
Bachelor of Arts - Criminal Justice
African Methodist Episcopal Zion University
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