Lerrae Bright
Boston ,MA
Summary
I am a proactive, responsible, and eager office administrator with proven track record of handling incoming and outgoing communications, as well as overseeing day to day operations
So that the work environment runs as smooth and fluid as possible.
Overview
10
10
years of professional experience
Work History
Electronic Medical Record Quality Analyst
Medically Home
01.2020 - 06.2023
- Generated comprehensive reports
- Performed quality record analyses
- Coordinated and scheduled all necessary appointments for clients
- Documented all correspondence, medical records and appointment records in epic
Change Healthcare
Medical Associate
01.2018 - 04.2019
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Assisted with writing job postings and job descriptions for boards.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Medical Records Coordinator
Best Doctors
04.2016 - 03.2019
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Established and managed policies for completing, coding, signing and indexing records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Kept accurate log of requests for medical information and records.
Medical Records Clerk
Bournewood Health Systems
12.2013 - 12.2016
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Sorted and distributed incoming and outgoing medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Researched and resolved medical record discrepancies.
- Generated and maintained statistical data related to medical records.
Education
Associate of Arts - Business Management
Quincy College
Quincy, MA05.2020
Skills
- Data Research and Analysis
- General Ledger Journal Entry
- Financial Management
- Adobe Software
- Payroll and Benefits Administration
- Project Planning
- Advanced Financial Analysis
- MS Office Suite
- Administrative Support
Additional Information
OFFICE MANAGEMENT
-streamlined documentation as well as created new forms to create more effective efficiency for the office flow
CALL CENTER
-Monitoring, organizing and coaching team
-handling escalating calls, complaints, questions and inquiries
-answered calls and responded to emails ect. in a timely fashion
-handled high call volume
Timeline
Electronic Medical Record Quality Analyst
Medically Home
01.2020 - 06.2023
Change Healthcare
Medical Associate
01.2018 - 04.2019
Medical Records Coordinator
Best Doctors
04.2016 - 03.2019
Medical Records Clerk
Bournewood Health Systems
12.2013 - 12.2016
Associate of Arts - Business Management
Quincy College