Karen Mattingly
Mt Washington,KY
Summary
Reliable and attentive with passion for customer service and patient care. Possesses foundational understanding of pharmacology and strong organizational and communication skills. Dedicated to ensuring accurate medication dispensing and enhancing patient satisfaction.
Overview
17
17
years of professional experience
Work History
Electronic Medical Record Quality Analyst
Norton Healthcare
07.2018 - Current
- Analyzed electronic medical records for compliance with regulatory standards and organizational policies.
- Consulted with providers for clarification of conflicting or ambiguous clinical data.
- Applied comprehensive knowledge of medical terminology,
- Maintained accuracy, completeness, and security for medical records and health information.
- Followed up with medical staff regarding missing information in patient records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
- Scanned and uploaded medical records into electronic medical records system.
- Assisted in training new staff on medical record processing and filing procedures.
Office Supervisor, Reimbursement Specialist
Nephrology Associates of Kentuckiana
07.2009 - 06.2018
- Supervised daily office operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Managed scheduling and resource allocation to optimize staff performance and support project deadlines.
Education
Associate of Science - Health Information Technology
American National University
Louisville, KY05-2009
Skills
- HIPAA compliance
- Clinical documentation
- Microsoft Excel
- Epic Proficiency
Timeline
Electronic Medical Record Quality Analyst
Norton Healthcare
07.2018 - Current
Office Supervisor, Reimbursement Specialist
Nephrology Associates of Kentuckiana
07.2009 - 06.2018
Associate of Science - Health Information Technology
American National University