Les Gwyn-Williams
Vero Beach
Summary
Proactive and strategic retail leader with expertise in managing daily operations and financial performance. Committed to fostering excellent customer relations and mentoring staff to exceed service standards.
Overview
19
19
years of professional experience
Work History
Retail Store Owner
Terry's Family Pharmacy
Verona, NJ
06.2000 - 06.2019
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed and executed marketing strategies to increase store visibility and sales.
- Trained and mentored staff on product knowledge and customer service best practices.
- Analyzed inventory levels to optimize stock management and reduce waste.
- Established strong relationships with suppliers to negotiate favorable terms and pricing.
- Oversaw financial performance, including budgeting, forecasting, and expense control.
- Utilized point-of-sale systems to streamline transactions and enhance customer experience.
Education
Bachelor of Science - Biology
Monmouth University
West Long Branch, NJSkills
- Store operations
- Employee scheduling
- Customer relations
- Cash handling and management
Timeline
Retail Store Owner
Terry's Family Pharmacy
06.2000 - 06.2019
Bachelor of Science - Biology
Monmouth University