Les Kajosz
Rochester,NY
Summary
Adept Senior HVAC Service Technician/Field Supervisor with a proven track record at Taylor Heating and Air Conditioning, where I enhanced customer satisfaction through exceptional troubleshooting and customer service skills. Expert in employing diagnostic techniques and multitasking, I led training initiatives, significantly improving team efficiency and safety adherence.
Overview
22
22
years of professional experience
Work History
Senior HVAC Service Technician/field Supervisor
Taylor Heating And Air Conditioning
Rochester, NY
04.2002 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
West Irondequoit High School
Rochester, NY1985
Liberal Arts And General Studies
Monroe Community College
Rochester, NYPrinting Technology
Rochester Institute of Technology
Rochester, NYSkills
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Written/Verbal Communication
- Power Tools and Equipment
Timeline
Senior HVAC Service Technician/field Supervisor
Taylor Heating And Air Conditioning
04.2002 - Current
West Irondequoit High School
Liberal Arts And General Studies
Monroe Community College
Printing Technology
Rochester Institute of Technology