Summary
Overview
Work History
Education
Skills
Timeline
Generic

Les Kajosz

Rochester,NY

Summary

Adept Senior HVAC Service Technician/Field Supervisor with a proven track record at Taylor Heating and Air Conditioning, where I enhanced customer satisfaction through exceptional troubleshooting and customer service skills. Expert in employing diagnostic techniques and multitasking, I led training initiatives, significantly improving team efficiency and safety adherence.

Overview

22
22
years of professional experience

Work History

Senior HVAC Service Technician/field Supervisor

Taylor Heating And Air Conditioning
Rochester, NY
04.2002 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

West Irondequoit High School
Rochester, NY
1985

Liberal Arts And General Studies

Monroe Community College
Rochester, NY

Printing Technology

Rochester Institute of Technology
Rochester, NY

Skills

  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Troubleshooting
  • Written/Verbal Communication
  • Power Tools and Equipment

Timeline

Senior HVAC Service Technician/field Supervisor

Taylor Heating And Air Conditioning
04.2002 - Current

West Irondequoit High School

Liberal Arts And General Studies

Monroe Community College

Printing Technology

Rochester Institute of Technology
Les Kajosz