Leshea Watlington
Bradford,AR
Summary
Adept at enhancing patient well-being and comfort at Cabot Health and Rehab, I excel in personal care and effective communication, demonstrating top-notch organization and empathy. Through meticulous care and efficient scheduling, I have achieved significant improvements in patient satisfaction, showcasing my commitment to high-quality service and patient advocacy.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Cabot Health and Rehab
06.2016 - 11.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Supported needs of 30+ residents under long-term care.
Certified Nursing Assistant
Angels Crossing
11.2017 - 02.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Supported needs of 30+ residents under long-term care.
CSA
Walgreens
04.2020 - 05.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Connected with customers by listening to concerns and answering questions.
- Maintained a clean and organized store environment for optimal customer experience.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
Receptionist
WECO
05.2023 - 08.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
High School Diploma -
Cabot High School
Cabot, AR05-2013
Skills
- Greeting and seating clients
- Telephone skills
- Organization skills
- File management
- Verbal and written communication
- Time management
- Scheduling appointments
Timeline
Receptionist
WECO
05.2023 - 08.2023
CSA
Walgreens
04.2020 - 05.2023
Certified Nursing Assistant
Angels Crossing
11.2017 - 02.2019
Certified Nursing Assistant
Cabot Health and Rehab
06.2016 - 11.2017
High School Diploma -
Cabot High School
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