Leshena Johnson
Montgomery,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Nursing Support Technician
Jackson Hospital
Montgomery, AL
12.2023 - Current
- Get patients vital Signs
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Supervisor
SafetyNet Behavioral Healthcare
Montgomery, AL
11.2022 - Current
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Monitoring Residents at all times
Front Desk Agent
Days Inn & Suites
Montgomery, AL
04.2020 - 08.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Remote Medical Coder
HSI
04.2020 - 07.2023
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
CNA - Certified Nursing Assistant
Hillview Terrace Rehab Select
Montgomery, AL
08.2020 - 07.2021
- Chart, patient care and wellness of the patient
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Medical Assistant
HSI
Montgomery, AL
02.2020 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Human Resources Manager
Koch Foods
Montgomery, AL
07.2018 - 05.2020
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Wing Grader
Koch foods
Montgomery, AL
07.2018 - 10.2018
- Grade wings throw out badwings cut feathers
Crew Trainer/Cashier
McDonald's
Prattville, AL
03.2017 - 07.2018
- Lead the crew, take orders cook and make the food
Caregiver
Home
Montgomery, AL
12.2015 - 07.2017
- Clean,take care of people,cook and run errands
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Maintenance
Walmart
06.2015 - 07.2017
- Enhanced equipment reliability by performing regular maintenance and repairs.
- Communicated repair needs to maintenance staff.
- Completed preventive maintenance on set schedules.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Collection NCO
02.2014 - 05.2015
- Answering inbound calls, handling bill inquires and tech support
Housekeeper
Embassy Suites
Montgomery, AL
08.2012 - 08.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High school diploma -
Sidney Lanier High School
Montgomery, ALAssociate's degree in Medical Assisting - Medical Assisting
JES Health Services
Montgomery, AL10.2019
Skills
- Collections (1 year)
- Cargiver (4 years)
- Cleaning (2 years)
- Microsoft Word Microsoft power point excel etc (10 years)
- Filing (1 year)
- Front Desk (2 years)
- Answering Phones (2 years)
- Office Assistant (1 year)
- Care Giver
- Home Care
- Personal Care
- Vital Signs
- Patient Care
- EMR Systems
- Experience Administering Injections
- Laundry
- Phlebotomy
- Triage
- Customer support
- CRM software
- Banking
- Sales
- Medical office experience
- Typing
- Care plans
- Google Suite
- Multi-line phone systems
- Medical records
- Retail sales
- Property leasing
- Yardi
- Patient monitoring
- Documentation review
- Venipuncture
- Blood sampling
- Warehouse experience
- Medical imaging
- Athenahealth
- Pharmacy technician experience
- Specimen collection / processing
- DME
- Warehouse management system
- Recruiting
- Store management
- Heavy lifting
- Account management
- Windows
- Telemarketing
- Facebook Advertising
- Google Ads
- VPN
- Scripting
- Discharge planning
- Upselling
- Leadership
- Communication skills
- Customer service
- Motivational interviewing
- Research
- Adobe Acrobat
- Epic
- Computer Networking
- Supervising experience
- Conflict management
- Office management
- Phone etiquette
- Fair Housing regulations
- Social media management
- English
- Math
- Pricing
- Interviewing
- Driving
- Laboratory experience
- Ophthalmology
- IOS
- Analysis skills
- Spark
- Negotiation
- Marketing
- Hotel experience
- Certified Payroll Professional
- Professional In Human Resources
- Air Brake Endorsement
- Fundamental Payroll Certification
- CNA
- CDL B
- ASE Automobile Service Consultant Certification
- CDL C
Timeline
Nursing Support Technician
Jackson Hospital
12.2023 - Current
Supervisor
SafetyNet Behavioral Healthcare
11.2022 - Current
CNA - Certified Nursing Assistant
Hillview Terrace Rehab Select
08.2020 - 07.2021
Front Desk Agent
Days Inn & Suites
04.2020 - 08.2023
Remote Medical Coder
HSI
04.2020 - 07.2023
Medical Assistant
HSI
02.2020 - 07.2021
Human Resources Manager
Koch Foods
07.2018 - 05.2020
Wing Grader
Koch foods
07.2018 - 10.2018
Crew Trainer/Cashier
McDonald's
03.2017 - 07.2018
Caregiver
Home
12.2015 - 07.2017
Maintenance
Walmart
06.2015 - 07.2017
Collection NCO
02.2014 - 05.2015
Housekeeper
Embassy Suites
08.2012 - 08.2014
High school diploma -
Sidney Lanier High School
Associate's degree in Medical Assisting - Medical Assisting
JES Health Services