Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
Work History
Registered Nurse II/Charge Nurse
Tuscaloosa Veterans Affairs Medical Center
Tuscaloosa
04.2019 - Current
Responsible and accountable for all elements of nursing process when providing and/or supervising direct patient care
Education and coordination of LPN and Nursing assistants
Assesses, plans, implements and evaluates care based on age-specific components
Assumes responsibility for coordination of care focused on patient transition through continuum of patient care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction
Administers medications and treatment procedures per established policies and guidelines
Considers all characteristics of individual, including sex and sex role identification, age and life stage, state of health, race and culture, socio-economic status, values and previous experience with similar events, in order to assist each patient to identify and meet basic health needs and improve their health status to individual's maximum
Demonstrates knowledge of VA policies, procedures and clinical protocols
Influences outcomes by collaborating with members of interdisciplinary team
Actively participates in unit / program level quality improvement processes, initiatives, and customer service
Takes initiative in developing and evaluating unit level and/or disease specific to standards of care, policies, procedures and nursing programs that guide nursing practice and/or measure performance
Completes all required education in prescribed timelines, including Talent Management, recertification and continuing education
Ensures actions contribute to mode of continued accreditation readiness regarding Joint Commission (TJC), Office of Inspector General (OIG), Commission on Accreditation of Rehabilitation Facilities (CARF), VA surveyors, Laboratory College of American Pathologists (CAP), and other survey teams
Consistently protects printed and electronic files containing sensitive data in accordance with provisions of Privacy Act of 1974 and other applicable laws, federal regulations, statues and policy, and VHA policy.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse PRN
American Healthcare Resources
Birmingham
12.2013 - 12.2019
Participated in treatment planning and collaborating with other professional disciplines to ensure effective patient care
Ensured development and/ or implementation of patient care plans, providing direct nursing in accordance with standards of nursing practice
Supervised and assigned work of LPNs and unlicensed staff, making patient and environmental rounds while providing patient education.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
RN Case Manager Interim PCC(Manager)
Comfort Care Home Hospice
Tuscaloosa
07.2016 - 04.2019
Provide nursing care to hospice patients in their homes
Supervise RNS, LPNs and Hospice Aides
Assess patient and family needs to provide comprehensive plans of care
Educate patients and caregivers
Document patient status and communicate appropriate with Interdisciplinary team members and/or physicians
Work with interdisciplinary team to achieve patient/family goals.
Educated patients and caregivers on healthcare protocols and processes
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Managed support services and fostered communication among social workers, therapists, hospital staff, and patients
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans
Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies
Educated family members and caregivers on patient care instructions
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Home Health Registered Nurse
DCH Regional
Tuscaloosa
07.2015 - 07.2016
Provided skilled nursing care to assigned caseload of patients
Monitored care, treatment and services provided by other disciplines such as SN, PT, OT ST
MSS, HH Aides,
To ensure patients receive care required to improve their health status
Established, evaluated and revised plan of care as appropriate, based on patients identified needs and progress towards goals
Communicated regularly with Clinical Manager regarding patient's progression towards set goals
Established and maintained positive working relationship with physicians and physician office staff, while keeping them informed of patients’ status.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care
Informed physicians of any changes to patients' health or concerns observed during home visits
Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses
Assessed patients' health conditions and asked appropriate questions to better understand current feelings
Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation
Provided emotional support and kind companionship to patients and families to increase overall wellness
Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse
Coordinated with other healthcare team members to support patient needs
Collaborated with vendors to procure medical equipment, supplies and services
Registered Nurse
DCH Regional Medical Center
Tuscaloosa
06.2010 - 07.2015
Provide direct professional nursing care to patients
Completed and documented assessments of patients in accordance with unit/ facility policy, coordinated by doctors and other nurses to develop care plans for patients
Skillfully performed suture removal for patients
Maintained patients charts and confidential files
Achieved departmental goals and objective by instituting new processes and standards for in-patient care
Evaluated patient care needs, prioritized treatment and maintained patient flow
Assisted patients with multiple chronic diagnosis and behavioral/emotional diagnosis
Acted as patient advocate and implemented total patient care through team nursing process covering 8-10 patients.
Education
Master of Science - Nursing Education
Grand Canyon University
Phoenix, AZ
05.2023
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ
04.2021
Associate of Science - Nursing
University of West Alabama
Livingston, AL
05.2010
Skills
Nursing staff leadership
Emergency Response
Unit Administration
Precepting
Patient Management
Evaluations
Medical office administration
Team Coordination
Community advocate
Patient and family advocacy
Physical assessments
HIPAA Education
OSHA safety expert
Medical consultation
Clinical judgment
Timeline
Registered Nurse II/Charge Nurse
Tuscaloosa Veterans Affairs Medical Center
04.2019 - Current
RN Case Manager Interim PCC(Manager)
Comfort Care Home Hospice
07.2016 - 04.2019
Home Health Registered Nurse
DCH Regional
07.2015 - 07.2016
Registered Nurse PRN
American Healthcare Resources
12.2013 - 12.2019
Registered Nurse
DCH Regional Medical Center
06.2010 - 07.2015
Master of Science - Nursing Education
Grand Canyon University
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
University of West Alabama
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