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Friendly Help Desk Technician with 14 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Friendly Help Desk Technician with 3 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

Experienced IT Technician with a keen interest in cybersecurity and related fields, pursuing additional certifications to enhance expertise. Proactive and dedicated professional eager to leverage technical skills and growing cybersecurity knowledge in a challenging new role. Open to relocation to Boca Raton, Delray Beach, or Fort Lauderdale, FL. Authorized to work in the US for any employer.

I am a Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. I am also committed to improving user satisfaction numbers and supporting return patronage across all supported products. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Leshorn Barrett

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IT Help Desk Technician

IT Support Specialist

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MBA - Computer And Information Sciences

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IT Help Desk Technician

IT Support Specialist

MBA - Computer And Information Sciences

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