Lesia Paicely
Waynesboro ,MS
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
29
29
years of professional experience
Work History
Manager
Cato Fashions
08.2005 - Current
- Assisted in daily operations, ensuring smooth workflow and efficient task completion.
- Collaborated with colleagues to enhance service delivery and customer satisfaction.
- Executed routine tasks with attention to detail, ensuring accuracy in all deliverables.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Supported team initiatives by learning safety protocols and operational procedures.
- Adapted quickly to new responsibilities, demonstrating flexibility in dynamic environments.
Medical Records Clerk
South Central Regional Medical Center
06.2000 - 07.2005
- Maintained patient confidentiality and security of medical records in compliance with HIPAA regulations.
- Processed, verified, and filed medical documentation efficiently to ensure accurate patient information.
- Coordinated with healthcare providers to resolve discrepancies in patient records and improve data integrity.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
Customer Service Representative
First Family Financial Services
03.1997 - 05.2000
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed and maintained positive relationships with customers to drive satisfaction and loyalty.
Education
Bachelor of Science - Business Administration
University of Southern Mississippi
Hattiesburg, MS12.1993
Associate of Arts - Business Administration
Jones County Junior College
Ellisville, MS05.1990
High School Diploma - Basics
Waynesboro Central High School
Waynesboro, MS05.1988
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Cato Fashions
08.2005 - Current
Medical Records Clerk
South Central Regional Medical Center
06.2000 - 07.2005
Customer Service Representative
First Family Financial Services
03.1997 - 05.2000
Bachelor of Science - Business Administration
University of Southern Mississippi
Associate of Arts - Business Administration
Jones County Junior College
High School Diploma - Basics
Waynesboro Central High School
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