Leslee Boyd
Belding,MI
Summary
Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Leslee’s Premiere Cleaning
Belding, Michigan
01.2015 - Current
- Managed daily operations of cleaning services across residential and commercial properties.
- Supervised a team of cleaners, ensuring quality and consistency in service delivery.
- Developed cleaning schedules tailored to client needs and property requirements.
- Trained new employees on safety protocols and effective cleaning techniques.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
- Communicated with clients to address concerns and ensure satisfaction with services.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Quality Control Assistant
H.D. Hudson Manufacturing Company
Lowell, MI
10.2010 - 01.2015
- Conducted quality inspections on manufactured products to ensure compliance with standards.
- Assisted in maintaining documentation for quality control processes and procedures.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Performed routine testing on materials and finished products for defects or discrepancies.
- Monitored equipment performance to support consistent product quality levels.
- Implemented corrective actions based on inspection findings to improve processes.
- Facilitated communication between departments to enhance overall product quality awareness.
- Conducted tests on finished products to identify any potential issues or flaws.
- Assisted with maintaining quality control standards by inspecting products for defects.
Education
Some College (No Degree) - Business
Grand Rapids Community College
Grand Rapids, MISkills
- Operations management
- Quality assurance
- Inventory management
- Client communications
- Customer relationship management
- Staff training
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Time management
- Attention to detail
- Client relationship management
- Physical stamina and strength
References
References available upon request.
Timeline
Owner/Operator
Leslee’s Premiere Cleaning
01.2015 - Current
Quality Control Assistant
H.D. Hudson Manufacturing Company
10.2010 - 01.2015
Some College (No Degree) - Business
Grand Rapids Community College