Leslee Orndorff
ELLETTSVILLE,IN
Summary
Seeking a professional environment in which I will be gaining expertise and proficiency in all employment opportunities, I am a quick study and a very hard worker, both physically and mentally and retain the determination it takes to accomplish the task at hand; regardless of any obstacles that I may encounter. I know when its time to take orders and when it is time to step up and take charge. I hold a unique set of capabilities that permit me to promptly adapt in any environment or situation I find myself in. I am eager for the chance to master a higher competency than that which I currently possess.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security
Security Pro 24/7
01.2022 - Current
- Monitored security and maintained operational protocols.
- Controlled gate entrance and routed vehicles to designated areas; addressed any security situations with management.
- Coordinated with other security professionals in an effective manner.
- Followed security policies and procedures to promote safety for security events and personnel.
- Monitored premises security and maintained safety.
Insurance Agent
Gredy Insurance AgencyAgency
03.2023 - 09.2024
- Sold auto and home insurance products to individuals based on their needs.
- Having knowledge of each service offered and company represented in professional manner.
- Able to work with different companies to provide the insurance needs on an individual
- Built relationships with clients through active listening and communication talents to provide excellent service.
- Scheduled appointments and consultations to determine client needs and overall financial situations.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Collected premiums and record payments appropriately
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Leasing Agent
Mackie Rental Properties
02.2020 - 02.2023
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Maintained professional conduct while addressing and resolving tenant issues.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Adhered to all levels of housing laws to maintain legal compliance.
- Contributed to positive tenant relations, fostering a welcoming community atmosphere within the property.
- Maintained high occupancy levels through effective marketing and property presentations.
- Maintained regular follow-up on tenant concerns to enhance community satisfaction.
- Educated prospective residents on available unit features, amenities offered at the property, as well as neighborhood attractions for added value during tours.
Leasing Assistant
Elon Properties
06.2017 - 12.2018
- Completed thorough screening process involving background, reference and credit assessments.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Maintained effective communication with tenants regarding their needs.
- Conducted property tours for prospective tenants, showcasing key features.
- Smoothly coordinated move-in schedules and finalized paperwork for new residents accurately.
- Distributed and followed up on tenant renewal notices.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Greeted clients, showed apartments, and prepared leases.
- Kept properties in compliance with local, state, and federal regulations.
- Responded to requests and scheduled appointments for property showings.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Insurance Agent
Allstate Insurance
02.2015 - 06.2017
- Acquire the essential knowledge to appropriately handle the functioning aspects of an individuals insurance needs
- Write policies for property and auto insurance as well as provide quotes with friendly customer service
- Help customers understand and make claims
- Made outgoing calls to generate new customers and handles referrals for potential customers and new business.
- Took payments and updated customer requests of changes in policies
Home Healthcare Specialist
Southern Indiana Care for Independent Living
03.2008 - 03.2013
- Provides organization that coordinates daily routines; while maintaining regular habits.
- Being able to relate to a variety of backgrounds with tactfulness and sensitivity.
- Housecleaning and chores along with providing companionship.
- Working with other health and social care professionals to provide individual care and development plans.
- Maintained regular contact with clients, including visiting clients' homes.
- The ability to use own initiative and remain calm under pressure.
Education
Batchlors Of Science - Criminal Justice / Youth Services
Ivy Tech Community College of Indiana
Bloomington IN12.2014
Skills
Verbal Communication Skills
Knowledge of the Functions of Insurance
Great Social Skills for Customer Service
Prospect Driven
Warm and Cold Leads
Computer Proficient
Microsoft Word
Client assessment and Analysis
Certification
Property and Casulty Insurance License
Timeline
Insurance Agent
Gredy Insurance AgencyAgency
03.2023 - 09.2024
Security
Security Pro 24/7
01.2022 - Current
Leasing Agent
Mackie Rental Properties
02.2020 - 02.2023
Leasing Assistant
Elon Properties
06.2017 - 12.2018
Insurance Agent
Allstate Insurance
02.2015 - 06.2017
Home Healthcare Specialist
Southern Indiana Care for Independent Living
03.2008 - 03.2013
Property and Casulty Insurance License
Batchlors Of Science - Criminal Justice / Youth Services
Ivy Tech Community College of Indiana
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