Lesley AuBuchon

• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Developed strategies to streamline and improve office procedures.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

• Provided leadership, guidance and support to 28-30 Flight Attendants.
• Monitored program performance and outcomes for successful delivery of services.
• Developed and implemented training programs for all Inflight staff.
• Modified policies, procedures, and instruction manual for Inflight Training Department
• Oversaw Inflight catering for DoD and Chartered guest passengers
• Participated in company's Safety Management System

• Ensured safety and comfort of customers onboard aircraft A330 and B757
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Resolved passenger conflicts and medical emergencies during flights.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
• Used excellent customer service skills in addressing passengers' needs.

Student of Nursing courses in Anatomy and Physiology, Adult Health and Child Health, Pharmacology

• Ensured safety and comfort of customers onboard aircraft.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order onboard A319, A320, A321
• Responded to passenger emergencies to provide first aid.
• Performed pre-flight cabin checks to maintain operational safety equipment.
• Demonstrated knowledge of aircraft safety features and emergency equipment.
• Supported passengers with special needs and provided assistance to wheelchair passengers.

• Compared recently sold area properties to determine competitive market prices.
• Promoted sales of properties through advertisements, open houses and online advertising platforms.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Wrote contracts to outline sales and purchases of properties.