Cardiss Collins Branch Distribution Center UNITED STATES POSTAL SERVICE
CHICAGO,IL
16
years of professional experience
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Mail Handler
5 Years 5 Months
Cardiss Collins Branch Distribution Center UNITED STATES POSTAL SERVICE | 03.2021 - Current
Operated effectively under tight deadlines in fast-paced environment, ensuring timely mail processing.
Facilitated seamless operation, maintaining and organizing mail before dispatch.
Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained a clean and organized workspace to facilitate efficient mail handling processes.
Employed automated equipment for efficient sorting, enhancing accuracy in mail handling.
Ensured confidentiality of sensitive documents by strictly following security protocols during handling.
Mail Handler
2 Years
South Suburban Processing and Distribution Center UNITED STATES POSTAL SERVICE | 03.2019 - 03.2021
Trained new staff on best practices and operational procedures to enhance team effectiveness.
Streamlined mail processing operations, reducing sorting errors significantly.
Processed incoming and outgoing mail in accordance with postal regulations.
Conducted routine preventive maintenance on sorting machines and resolved envelope jams to ensure smooth operations.
Mail Handler
2 Years 6 Months
Chicago International Military Service Center UNITED STATES POSTAL SERVICE | 09.2016 - 03.2019
Moved mail and packages of varying sizes and weights to ensure timely delivery.
Ensured workplace safety through proper handling techniques for heavy or oversized packages.
City Carrier Assistant
2 Months
UNITED STATES POSTAL SERVICE | 05.2016 - 07.2016
Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
Managed time and resources to complete route assignments on schedule while adhering to delivery standards.
Minimized service delays during inclement weather by maintaining open communication with supervisors and team members.
Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
Collaborated with fellow carriers to cover routes as needed, ensuring consistent service and support.
CCA- City Carrier Assistant
1 Month
UNITED STATES POSTAL SERVICE | 11.2015 - 12.2015
Handled sensitive materials, including registered and certified mail, ensuring accurate documentation and timely delivery.
Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.
Interacted with customers to address inquiries and provide assistance. with pleasant demeanor and offered to help with mail-related issues.
Retrieved mail from designated letterboxes along a specific route. from letter boxes on specific route both on foot and by vehicle.
Independent Media Consultant
3 Years 5 Months
Office of Former Alderman Roderick T. Sawyer | 09.2011 - 02.2015
Enhanced brand awareness by creating innovative print and digital productions for major publications.
Streamlined operational processes and workflows, improving team efficiency and resource allocation.
Conducted media relations and responded to media requests for information.
Engaged with media and bloggers through various social media platforms to enhance outreach efforts.
Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
Used various social media platforms for media and blogger outreach.
Built strong relationships with media representatives, securing widespread coverage and feature stories.
Casual Mail Handler
2 Months
UNITED STATES POSTAL SERVICE | 11.2014 - 01.2015
Proved successful working within tight deadlines and a fast-paced environment.
Inspected mail for damages and took appropriate action to deliver in good condition.
Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
Media and Community Relations Specialist
6 Months
FRIENDS OF RODERICK T. SAWYER | 10.2010 - 04.2011
Collaborated with internal teams to align community relations efforts with the overall company strategy.
Coordinated employee volunteerism efforts, fostering a sense of pride and commitment among staff members towards their communities.
Established long-lasting connections with community leaders and influencers, aiding in the growth of organizational networks.
Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
Education
Bachelor of Arts - Journalism
Eastern Illinois University | Charleston, IL | 05-2000
Skills
Mail handling
Mail sorting
Mail distribution
Package handling
Distribution services
Sorting techniques
Process optimization
Deadline management
Safety compliance
Team coordination
Affiliations
National Postal Mailhandlers Union Local 306
Custom
Current member of the National Postal Mailhandlers Union Local 306 Branch. Attended meetings to stay informed on issues that impacts union members.
Former election coordinator for the Chicago Board of Elections during the 2016 Illinois Gubernatorial general election. Set up polling place to make sure it's voter accessible; helped managed crowds; provided assistance to judges and poll watchers; and made sure that voting equipment operated properly throughout the day.
Timeline
Mail Handler
Cardiss Collins Branch Distribution Center UNITED STATES POSTAL SERVICE
03.2021 - CurrentRead More
Mail Handler
South Suburban Processing and Distribution Center UNITED STATES POSTAL SERVICE
03.2019 - 03.2021Read More
Mail Handler
Chicago International Military Service Center UNITED STATES POSTAL SERVICE