Lesley Cyford
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Independent Contractor
Union Contractors & Subcontractors Association
Plant City, FL
03.2020 - Current
- Perform criminal background checks on union members.
- Present background check reports in a timely manner.
Assistant Secretary
Delta Borough
Delta, PA
10.2019 - Current
- Provide administrative support to Secretary/Treasurer and other staff members.
- Coordinated water service line project with engineers, contractors, solicitor, and residents.
- Compile data to be submitted to the Pennsylvania Department of Environmental Protection.
- Take minutes during meeting; distribute minutes in a timely manner afterwards.
- Present reports at monthly board meetings.
- Lead on implementing a new billing system.
- Trained staff on new billing system.
- Process monthly bills for over 500 residents.
- Perform data entry into computer systems; ensured accuracy of all entered information.
- Manage calendar reminders for upcoming deadlines or events associated with the office. Manage staff calendars.
- Maintain filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Attend monthly webinars.
Outreach Coordinator
Parris Castoro Eye and Laser Center
Bel Air, MD
05.2007 - 08.2008
- Created and maintained detailed records of outreach activities, including contact lists, and event calendars.
- Organized and managed community events and seminars.
- Applied for and scheduled continuing education for in house and local doctors.
- Represented clinic at local health fairs.
- Coordinated relationships between in house and local doctors.
Optician
Parris Castoro Eye and Laser Center
Bel Air, MD
10.2005 - 05.2007
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Calculated measurements for eyewear using optical measuring devices.
- Demonstrated how to insert, remove, and care for contact lenses.
- Scheduled appointments and verified insurance coverage.
Patient Services Coordinator
Parris Castoro Eye and Laser Center
Bel Air, MD
08.2002 - 10.2005
- Assisted with scheduling appointments for patients.
- Provided administrative support to physicians, and other healthcare personnel.
- Answered questions from patients regarding their accounts and billing inquiries.
- Performed data entry into electronic health record system.
- Triaged phone calls.
- Verified health insurance coverage and benefits.
- Applied HIPAA privacy and security regulations while handling patient information.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Communicated financial obligations to patients and collected fees at time of service.
Education
Associate of Arts - Sociology/Social Work
Harford Community College
Bel Air05-2010
Life And Health Insurance Certification Course
Kaplan Financial Institute
Fort Lauderdale, FLSkills
- Workload Management
- Project Management
- Database Entry
- Client Support
- Billing and Invoicing
- Schedule Coordination
- File Management
- Report Generation
- Strong Organization and Multitasking
- Problem-Solving
- Phone and Email Etiquette
Timeline
Independent Contractor
Union Contractors & Subcontractors Association
03.2020 - Current
Assistant Secretary
Delta Borough
10.2019 - Current
Outreach Coordinator
Parris Castoro Eye and Laser Center
05.2007 - 08.2008
Optician
Parris Castoro Eye and Laser Center
10.2005 - 05.2007
Patient Services Coordinator
Parris Castoro Eye and Laser Center
08.2002 - 10.2005
Associate of Arts - Sociology/Social Work
Harford Community College
Life And Health Insurance Certification Course
Kaplan Financial Institute
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