Lesley Daoust
Naples,FL
Summary
Creative Business Owner with exceptional background in hospitality/sales and marketing. Proven leader with engaging demeanor and success working in most demanding environments. Customer service, people-centric nature and compassion have afforded excellent interpersonal skills.
Overview
26
26
years of professional experience
Work History
Business Owner
Villa Magnolia Italy Bed And Breakfast
2007.07 - 2022.04
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Interacted well with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Senior Consultant Manager
Sara Eden Introductions
2001.11 - 2007.05
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Increased profits by 70% through effective client engagement.
Business Owner
LD Documentary Distribution
1996.03 - 2001.09
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Developed relationships with clients and potential clients to improve business growth, involving International travel.
- Implemented marketing strategies to generate new customers and increase sales and profit margins.
Education
Camera Di Commercio
Taranto, ItalySkills
- Customer Service excellence
- Opportunity Identification
- Analytical thinking
- Emotional Intelligence
- Guest Relations
- Strategic Sales and Marketing
- Clientele Management
- Mission and Vision
- Articulate Communication
- Adaptable and Flexible
Hiking, swimming, reading,
Cycling, swimming, walking, hiking, either on the beach or at a park. I am an avid reader.
Languages
English
Native or Bilingual
Italian
Native or Bilingual
French
Limited Working
Timeline
Business Owner
Villa Magnolia Italy Bed And Breakfast
2007.07 - 2022.04
Senior Consultant Manager
Sara Eden Introductions
2001.11 - 2007.05
Business Owner
LD Documentary Distribution
1996.03 - 2001.09
Camera Di Commercio