Summary
Overview
Work History
Education
Skills
Languages
Timeline
Babysitter

Lesley Martinez

Red Bank,NJ

Summary

Proven team player with a track record of enhancing customer satisfaction at Dunkin, adept in time management and communication. Excelled in creating positive environments, both in retail and as a babysitter, by prioritizing organizational skills and active listening. Achieved notable improvements in customer service excellence through effective problem-solving and relationship-building.

Overview

6
6
years of professional experience

Work History

Cashier

Dunkin
07.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction

Babysitter

Home Business
09.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

High School Diploma -

Red Bank Regional High School
Little Silver, NJ
06-2022

Skills

  • Time management skills
  • Customer service excellence
  • Organizational skills
  • Teamwork
  • Communication skills
  • Active listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Dunkin
07.2021 - Current

Babysitter

Home Business
09.2018 - Current

High School Diploma -

Red Bank Regional High School
Lesley Martinez