Lesley Terronez
Colona,IL
Overview
23
23
years of professional experience
Work History
Acting General Manager
Old Navy
Davenport, Iowa
07.2022 - Current
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Provide an exceptional customer experience through delivering the brand's selling behaviors
- Challenge team and hold them accountable through teaching, coaching and providing meaningful feedback
- Support strategies and process to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Provides clear and direct communication of expectations and give feedback while listening to learn in order to unlock personal and business results
- Driving metrics to deliver results
Assistant General Manager
Old Navy
Davenport, Iowa
11.2012 - Current
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Provide an exceptional customer experience through delivering on the brand's selling behaviors
- Challenge team and hold them accountable through teaching, coaching and providing meaningful feedback
- Support strategies and process to deliver results, drive store sales, and maximize efficiencies and productivity
- Provides clear and direct communication of expectations and give feedback while listening to learn in order to unlock personal and business results
- Mentored and motivated team members to achieve challenging business goals.
- Driving metrics to deliver results
- Promote community involvement
Territory Sales Representative
G&K Services
Davenport, Iowa
02.2011 - 11.2012
- Maintained relationships with established accounts and prospected new accounts
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
Area Sales Manager
Safelite Auto Glass
Davenport, Iowa
07.2007 - 06.2010
- Executed proven strategies to hit sales quota and help company achieve goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Led targeted training programs to educate staff on product benefits and service capabilities as well as participated in regional presentations.
Branch Manager
Hertz Local Edition
Davenport, IA
03.2005 - 06.2007
Store Manager
Bath & Body Works
Davenport, IA
04.2000 - 03.2005
Timeline
Acting General Manager
Old Navy
07.2022 - Current
Assistant General Manager
Old Navy
11.2012 - Current
Territory Sales Representative
G&K Services
02.2011 - 11.2012
Area Sales Manager
Safelite Auto Glass
07.2007 - 06.2010
Branch Manager
Hertz Local Edition
03.2005 - 06.2007
Store Manager
Bath & Body Works
04.2000 - 03.2005