Lesli Branch
Oklahoma City,OK
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart Pharmacy
Harrisville, UT
02.2025 - 08.2025
- Collaborated with healthcare professionals to address patient medication concerns promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Managed opening and closing duties for pharmacy.
Certified Pharmacy Technician
Kadena Air Base Medical Group
Kadena AB, Okinawa, Japan
08.2022 - 07.2023
- Managed medication inventory, ensuring compliance with safety protocols and regulations.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Educated patients on medication usage, side effects, and interactions effectively.
- Processed medication orders using electronic health record systems efficiently.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician & CPHT
CVS Pharmacy
Sedalia, MO & Moore, OK
07.2015 - 04.2019
- Reading and inputting written and electronic prescriptions for prescribers
- Communicating with prescribers and their teams when questions regarding a prescription arise
- Conducting basic pharmacology calculations to ensure correct dose for patient
- Billing patient insurance for prescriptions and addressing any complications with insurance
- Pulling and counting drugs while ensuring it is the correct drug, dose, and route for the patient
Express Associate & Shift Manager
Army & Air Force Exchange Services
Whiteman AFB, MO
06.2013 - 06.2015
- Communicating with outside vendors to maintain sufficient alcohol inventory
- Counting drawers and safe and creating daily deposits for the store
- Merchandising new product and product on sale
- Resolving customer and employee complaints and disputes
Library Shelver & Circulation Clerk
Pioneer Library System
Moore, OK
09.2006 - 12.2012
- Shelving and picking up library materials to ensure orderliness
- Checking library materials in and out for patrons
- Assisting patrons with accounts and fines
Education
Bachelor of Arts - Anthropology
University of Oklahoma
Norman, OK12.2012
Skills
- Customer Service Experience
- Patient Confidentiality & HIPAA
- Math Proficiency
- Task Prioritization Skills
- Typing & Computer Proficiency
- Detail Oriented
- Data entry
- Prescription interpretation
Certification
Certified Pharmacy Technician (CPHT), Pharmacy Technician Certification Board | Aug 2016
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
02.2025 - 08.2025
Certified Pharmacy Technician
Kadena Air Base Medical Group
08.2022 - 07.2023
Pharmacy Technician & CPHT
CVS Pharmacy
07.2015 - 04.2019
Express Associate & Shift Manager
Army & Air Force Exchange Services
06.2013 - 06.2015
Library Shelver & Circulation Clerk
Pioneer Library System
09.2006 - 12.2012
Bachelor of Arts - Anthropology
University of Oklahoma
Certified Pharmacy Technician (CPhT)
Pharmacy Technician Certification Board- issued August 2016, expiration August 31, 2026