Leslie Acosta Enriquez
Austin,US
Summary
Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Aircraft Structural Mechanic
US Navy
Norfolk, VA
01.2025 - Current
- Conducted inspections and repairs on aircraft structures to ensure compliance with safety standards.
- Utilized hand tools and power tools for assembly, disassembly, and maintenance of aircraft components.
- Collaborated with team members to troubleshoot structural issues and implement effective solutions.
- Maintained accurate documentation of repair processes and parts used in maintenance activities.
- Assisted in training new personnel on safety protocols and operational procedures for aircraft maintenance.
Overnight Stocker
H.E.B
Austin, TX
01.2024 - 04.2024
- Stocked and neatly arranged items on shelves.
- Lifted heavy boxes up to 50 lbs on a regular basis.
- Accurately and efficiently stocked shelves with merchandise, ensuring proper product placement and rotation.
- Maintained store aesthetic by organizing merchandise and creating attractive displays.
- Followed all safety guidelines to prevent accidents and injuries.
Sales Associate Specialist
Forever 21
Austin, TEXAS
11.2021 - 04.2022
- Developed strong organizational skills in order to effectively manage multiple tasks simultaneously.
- Assisted customers in selecting items that fit their needs or preferences.
- Successfully achieved monthly sales goals by actively engaging with customers and promoting products and services.
- Demonstrated ability to identify customer needs and provide appropriate solutions.
- Handled cash transactions accurately while maintaining security protocols.
- Managed returns and exchanges efficiently according to company standards.
- Performed daily inventory management activities, including stocking shelves and restocking merchandise.
Hostess
Red Lobster
Austin, TEXAS
08.2020 - 05.2021
- Answered phone calls to take reservations and address guest questions and concerns.
- Greeted customers and provided them with menus.
- Demonstrated flexibility by helping out in other departments as needed.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Conversed with members and guests in outgoing and friendly manner.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Maintained clean and neat workplace and dining room area.
Education
Bachelor of Science (B.S.) - Criminal Justice Candidate
Texas State University
San Marcos, TX, US08-2026
Skills
- Assigning Tasks
- Suggestive Selling
- Operational Efficiency
- Effective Customer Communication
- Productivity Maximization
- Traffic Calming
- Loss Prevention Goals Monitoring
- Strategic Selling
- Inbound Customer Calls
- Customer Assistance
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Aircraft Structural Mechanic
US Navy
01.2025 - Current
Overnight Stocker
H.E.B
01.2024 - 04.2024
Sales Associate Specialist
Forever 21
11.2021 - 04.2022
Hostess
Red Lobster
08.2020 - 05.2021
Bachelor of Science (B.S.) - Criminal Justice Candidate
Texas State University