Leslie Alatorre
San Diego,CA
Summary
Seeking a Clerical position where I can use my office skills in a professional and motivated atmosphere.
Overview
21
21
years of professional experience
Work History
Customer Service Representative/Office Support
Job Option’s Inc.
Otay Mesa/ San Ysidro, CA
07.2007 - Current
- Provide excellent customer service to trust traveler program homeland security department
- Greeting clients as they enter front office and collecting applicant requirement documents for the interview, answer general questions, schedule appointments, scheduling department answer phone by answering general questions, schedule appointment, scanned documents, typing, filling, faxing, data entry
- Interpreting services Spanish, English, and American Sign Language
- Marketing- promoting Global entry program expedites time in the airport/port of entry
- Assistant applicant by Submitted online applications and prepared interview processing.
Front Desk
Freetown Transmission
San Diego, CA
01.2005 - 01.2007
- Support office operations by maintain office system and procedures, preparing payroll, controlling correspondence, assigning clerical functions Answer telephones, direct calls and took messages
- Provided customer service and assisted with data entry, filing, faxing, and copying
- Bookkeeper
- Reviewing and approving office supply and transmissions parts orders
- Leadership skills
Clerical Assistant
Harley Ellis Deveraux Architects
San Diego, CA
09.2005 - 06.2006
- Answered incoming calls, greet callers, provided information, transferring calls and took messages as necessary, word processing, filed, faxed, copied documents; greeted clients as they enter front office.
Teacher’s Assistant
Madison High School
San Diego, CA
09.2005 - 06.2006
- Provided support to student with special needs
- Kept attendance record in the computer.
Medical Office Admin Assistant
Mid-City Urgent Care
San Diego, CA
05.2003 - 08.2005
- Welcomed patients as they enter office, set appointments, maintained calendars and answered all incoming calls
- Assisted as a translator as needed.
Education
Business Office Administration Diploma, Accounting principles, Business basics, Business calculations, Marketing, Medical billing and collections, Communications, Office administration -
UEI College
Chula Vista, CA11.2015
High School Diploma -
James Madison High School
San Diego, CA06.2006
Skills
- 7 Customer Service Skills
- Computer Literate: MS Word, Power Point, Excel and Internet
- Experience Using different Office Equipment
- Trilingual: English/Spanish and American Sign Language
- Typing 45 WPM
- Principles of accounting
- Teamwork, Polite, respectful, responsible and flexible
- Experience in customer relations
- Strong skills organizing ideas, materials, writing skills
- Skills handling the public with professional
Entrylevelskills
Seeking entry level skills to become a business manager
Languages
Spanish
Professional Working
Timeline
Customer Service Representative/Office Support
Job Option’s Inc.
07.2007 - Current
Clerical Assistant
Harley Ellis Deveraux Architects
09.2005 - 06.2006
Teacher’s Assistant
Madison High School
09.2005 - 06.2006
Front Desk
Freetown Transmission
01.2005 - 01.2007
Medical Office Admin Assistant
Mid-City Urgent Care
05.2003 - 08.2005
Business Office Administration Diploma, Accounting principles, Business basics, Business calculations, Marketing, Medical billing and collections, Communications, Office administration -
UEI College
High School Diploma -
James Madison High School