Leslie Amaya Ventura
Brentwood,NY
Summary
Dependable phlebotomist/medical receptionist effective in managing operations. Successful in encouraging team members to work efficiently. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
8
8
years of professional experience
Work History
Certified Phlebotomist Technician/Medical Receptionist
Advanced Urology Specialists
03.2017 - Current
- Greet patients on arrival - Three physician practice.
- Schedule and reschedule patient appointments.
- Verify patient insurance, demographics, and health history to keep information current.
- Manage multi-line phone system and pleasantly greet patients.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Obtain blood samples for medical testing through venipuncture
- Track collected specimens by initialing, dating, and noting times of collection.
- Used PPE correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Receptionist
Islip OB-GYN
08.2019 - 07.2021
- Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
- Register and verify patient records before triage with most up-to-date information.
- Keep waiting room neat and organized.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Collects co-pays, deductible and other out of pocket amounts at time of visit
Medical Receptionist
NY Spine and Orthopedic
11.2015 - 03.2017
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Phlebotomist - Phlebotomy
Ideal School of Allied Health Care
High school diploma - undefined
Brentwood High School
2016
Skills
- Medical Terminology
- Outpatient Care
- Patient Data Processing
- Vacuum Tube and Syringe Use
- Phlebotomy Functions
- Blood Sample Collection
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Islip OB-GYN
08.2019 - 07.2021
Certified Phlebotomist Technician/Medical Receptionist
Advanced Urology Specialists
03.2017 - Current
Medical Receptionist
NY Spine and Orthopedic
11.2015 - 03.2017
Phlebotomist - Phlebotomy
Ideal School of Allied Health Care
High school diploma - undefined
Brentwood High School