Leslie Anzora
36520 Sinaloa St ,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Micro Transit Operator
LA Metro
12.2023 - Current
- Improved passenger satisfaction by providing timely and efficient transit services.
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
- Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
Behavior Interventionist
Intensive Behavior Intervention Cnsultants
08.2018 - 06.2023
- Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
- Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
- Observed students in diverse settings to gauge behaviors.
- Directed emergency response in crisis situations to diffuse tensions and prevent violence.
- Completed continuous assessments and documented updates to care to maintain current records.
Personal Care Assistant
InTouch At Home
12.2014 - 02.2018
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Transported patients to medical, dental and personal care appointments.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Bachelor of Arts - Child And Adolescent Development
California State University-Northridge
Northridge, CA05.2018
Skills
- Intervention planning
- Problem-solving skills
- Strategy development
- Safe practices
- Customer service
- Conflict resolution
- Multitasking capabilities
Languages
Spanish
Native or Bilingual
Timeline
Micro Transit Operator
LA Metro
12.2023 - Current
Behavior Interventionist
Intensive Behavior Intervention Cnsultants
08.2018 - 06.2023
Personal Care Assistant
InTouch At Home
12.2014 - 02.2018
Bachelor of Arts - Child And Adolescent Development
California State University-Northridge