Open To Work
Leslie Araujo
Magnolia,TX
Work Preference
Summary
Dedicated personal injury case manager adept at coordinating medical treatments and guiding clients through the claims process. Demonstrates a strong track record of effective communication and negotiation skills that enhance client satisfaction and streamline claim resolutions.
Overview
10
10
years of professional experience
Work History
Personal Injury Case Manager
Jim S. Adler & Associates
Houston, TX
02.2022 - 03.2026
- Coordinated medical treatments for clients, including physical therapy and chiropractic care.
- Monitored and documented medical treatment progress, referrals, and doctor recommendations, ensuring alignment with client needs.
- Collected comprehensive client information, including images, driver licenses, and insurance documents, to support claims processing.
- Established claims and sent letters of representation for various claims types.
- Maintained regular contact with clients to provide updates on claim liability status.
- Assisted clients with property damage once liability was accepted and organized inspections.
- Gathered comprehensive medical records and bills from all healthcare providers involved.
- Opened new insurance claims for clients to initiate coverage processes. with health insurance, Medicaid, and Medicare.
Personal Injury Case Manager
Charles J. Argento & Associates
Houston, TX
05.2016 - 02.2022
- Evaluated case eligibility and onboarded new clients for effective representation.
- Collected detailed client information to facilitate accurate claim processing.
- Drafted, reviewed, and submitted demands for bodily injury claims.
- Set up claims and transmitted representation letters to third parties for diverse claim types.
- Arranged medical treatments, including physical therapy and chiropractic care, for clients.
- Monitored progress of medical treatments and followed up on referrals and recommendations.
- Communicated regularly with clients to provide updates on liability status and claims progress.
- Negotiated settlements with insurance companies to maximize client compensation.
Education
High School Diploma -
Sharpstown High School
Houston, TXHouston, TX
Skills
- Microsoft Office Office proficiency
- Bilingual English/Spanish
- Customer service
- Negotiation skills
- Critical thinking
- Organizational skills
- Multitasking
- Team collaboration
- Leadership abilities
- Presentation skills
Timeline
Personal Injury Case Manager
Jim S. Adler & Associates
02.2022 - 03.2026
Personal Injury Case Manager
Charles J. Argento & Associates
05.2016 - 02.2022
High School Diploma -
Sharpstown High School