Leslie Auquilla
Tarrytown,NY
Summary
Motivated professional offering blood drawing in Phlebotomy. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Currently a student at WCC graduating in May with an associates to enroll into a nursing program for Fall 2025.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Scheduler
Stamford Health
Stamford, CT
06.2022 - Current
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Ensured that all required pre-appointment documentation was complete, reducing last-minute cancellations due to missing paperwork or information gaps.
- Contributed to a positive work environment by fostering strong relationships with colleagues across various departments within the facility.
- Collaborated with radiologists to ensure smooth workflow throughout the day, addressing any scheduling conflicts or delays as they arose.
- Worked closely with referring physicians'' offices to coordinate timely referrals for diagnostic imaging services, expediting patient care when necessary.
Hospitality Representative
Phelps Memorial Hospital
Sleepy Hollow , NY
01.2020 - 03.2022
- Resolved guest complaints and coordinated responses to individual needs.
- Communicated with housekeeping and maintenance staff to address guest issues.
- Coordinated complimentary breakfasts and assisted guests with other amenities.
- Secured guest valuables in main safe or individual boxes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to patients when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Helped nurses and techs position patients in bed
- Helped feed patients
- Assisted nurses and techs with any hospitality services needed for patients
- Assisted patients with any problems they might have encountered with their stay at the hospital
Dental Receptionist
Westchester Gentle Dentistry
Port Chester, NY
09.2019 - 12.2019
- Routed incoming mail and messages to relevant personnel without delay
- Answered telephone calls to field inquiries from patients
- corrected incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Received and distributed mail correspondence between departments and personnel
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance
- Prepared packages for shipment, pickup and courier services for prompt delivery
- Booked and called to make future appointments attended lectures to improve working skills
Babysitter
Babysitting Service
06.2017 - 12.2019
- Monitored entrances and exits to maintain safety and organized environments
- Coordinated different types of activities to enhance physical and intellectual development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Used positive reinforcement methods to ensure good behavior
- Followed parent directions for all aspects of children's care
- Maintained first aid kit for small accidents during outings
- Met with parents about daily activities, positive developments and issues
Cashier, Customer Service Rep
Saks Off Fifth
08.2018 - 09.2019
- Welcoming customers when entering the store cleaning and organizing store handling all customer relations issues in a gracious manner
- Operated cash register for cash, check and credit card transactions
- Checked prices for customers and processed items sold by scanning barcodes
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Educated customers on promotions to enhance sales
Cashier
CTown Supermarkets
Tarrytown, NY
03.2016 - 08.2018
- Cleaned and organized store counted money and closed registers restocking of products answered phone calls when needed educated customers about sales and deals
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
- Educated customers on promotions to enhance sales
- Reviewed weekly sales circulars and monitored price changes
- Used cash registers and POS systems to request and record customer orders and compute bills
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Education
Health Science - Health Science
Westchester Community College
Valhalla, NYCertificate/Certified - Phelebotomy
Westchester Community College
Valhalla, NYHealth Science
Rockland Community College
Suffern, NY08.2022
Skills
- Analytical mastery
- Effective planning
- Computer Skills
- Stress management
- HIPAA
- Drawing blood
- Proper storage procedures
- Tracking specimens
- Sanitation and sterilization
- Sharps disposal
- Manual and finger dexterity
- Data entry
- Biohazard waste disposal
- Work ethic
- Working collaboratively
- Friendly, positive attitude
Certification
- Phlebotomy Technician (PT)
- Phlebotomy Training - 2021
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Radiology Scheduler
Stamford Health
06.2022 - Current
Hospitality Representative
Phelps Memorial Hospital
01.2020 - 03.2022
Dental Receptionist
Westchester Gentle Dentistry
09.2019 - 12.2019
Cashier, Customer Service Rep
Saks Off Fifth
08.2018 - 09.2019
Babysitter
Babysitting Service
06.2017 - 12.2019
Cashier
CTown Supermarkets
03.2016 - 08.2018
Certificate/Certified - Phelebotomy
Westchester Community College
Health Science - Health Science
Westchester Community College
Health Science
Rockland Community College