Leslie Barrios Calderon
Capitol Heights,MD
Summary
Developed strong communication and interpersonal skills in community-focused environment, facilitating effective relationships and promoting engagement. Seeking to transition into new field, leveraging experience in relationship building and event coordination. Aiming to contribute to collaborative and impactful setting. I am bilingual in English and Spanish, with a proven ability to communicate effectively and resolve client concerns with empathy and efficiency. I possess valuable experience in delivering exceptional dining experiences in upscale, fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Community Outreach Specialist
Maryland Umbrella Group
09.2024 - 06.2025
- Fostered positive relationships with community members and local organizations through consistent communication and collaboration.
- Facilitated open forums for residents to express concerns, share ideas, and collaborate on solutions for common issues.
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Helped clients navigate social services system and access needed resources.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Created a welcoming environment at community centers by organizing regular social gatherings and recreational activities.
Elementary Tutor
Maryland Umbrella Group
01.2025 - 05.2025
- Supported students to set self-directed social emotional goals.
- Collaborated with teachers to support individualized and student-driven academic goal setting.
- Partnered with fellow educators to develop cross-curricular lessons that connected different subject areas for enhanced learning experiences.
- Collaborated with teachers to identify students in need of additional support and create targeted lesson plans.
- Contributed to improved standardized test scores by reinforcing essential skills during tutoring sessions.
- Adapted instructional materials to meet the diverse needs of learners within the classroom environment.
- Boosted student confidence and academic performance through one-on-one tutoring sessions.
- Supervised group projects that fostered teamwork skills while reinforcing subject matter knowledge.
- Monitored student progress through regular assessments, adjusting instructional strategies as needed for improvement.
Cashier
Raising Cane's
12.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
Central High School
Capitol Heights, MD06-2024
Skills
- Community engagement
- Data tracking
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Reliability
- Organizational skills
Certification
- Customer Service Training
- Certified Guest Service Professional
- Community Outreach Specialist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Elementary Tutor
Maryland Umbrella Group
01.2025 - 05.2025
Community Outreach Specialist
Maryland Umbrella Group
09.2024 - 06.2025
Cashier
Raising Cane's
12.2023 - 06.2024
Central High School
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