Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Bednar

Bradenton,FL

Summary

Accomplished Optical Technician with expertise in optical sales and customer service at Center For Sight. Enhanced patient satisfaction by personalizing frame selections and streamlining inventory management. Proficient in optical measurements and dispensing, achieving high customer loyalty. Recognized for exceptional communication skills and increasing sales by educating customers on eyewear options.

Overview

9
9
years of professional experience

Work History

Optical Technician

Center For Sight
02.2016 - 07.2025
  • Assessed optical instruments for functionality and quality assurance.
  • Assisted in lens fabrication processes using precision machinery.
  • Collaborated with team to maintain inventory of optical supplies.
  • Learned safety protocols for handling optical equipment and materials.
  • Supported customer service by addressing basic inquiries about products.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Increased sales by educating customers on lens options, frame styles, and overall eyewear benefits.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Achieved high levels of customer satisfaction through personalized attention to individual needs during frame selection.
  • Established a welcoming environment for patients by maintaining a professional appearance and demeanor throughout each workday.
  • Streamlined inventory management by organizing stock and maintaining accurate records of available products.

Education

Cosmetology - Hair Design

IBA City of Cosmetology
Milwaukee, WI

GED -

Pulaski High School
Milwaukee, WI

Skills

  • Customer service
  • Optical sales
  • Optical measurements
  • Optical dispensing

Timeline

Optical Technician

Center For Sight
02.2016 - 07.2025

Cosmetology - Hair Design

IBA City of Cosmetology

GED -

Pulaski High School
Leslie Bednar